The customer has a Summer home that he goes to in the cold months. This Winter was colder than normal. The heating system failed, and a water line broke in the ceiling as a result. The home filled with water, which froze and created a sheet of ice on all of the floors. Some of the water inside the attic spilled out through the front of the house, causing a huge ice formation at the front door. In order to dry the home, it had to be first thawed out. SERVPRO of Casper installed a diesel-fired furnace outside the home, pumping warm air into the structure. As it thawed, we were able to remove the water, and dry the structure out thoroughly.