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Employee Certifications

11/12/2018 (Permalink)

Why SERVPRO Employee Certifications Employee Certifications

It’s important when hiring a company that you make sure that the company, and employees have the proper training to ensure that the job is done to industry standards. We are proud at the fact that we have our employees trained in any aspect of the job we come across. We have employees all the way from office to Owners trained.

Owners:

Jeff Sleep:

IICRC Certifications

Carpet Cleaning

Water Damage Restoration

Applied Structural Drying

Fire & Smoke Restoration

Journeyman Water Restorer

Carpet Repair & Reinstallation

Applied Microbial Remediation

Commercial Drying Specialist

Health & Safety Equivalent

Master Water Restorer

Upholstery & Fabric Cleaning

Journeyman Textile Cleaner

Odor Control

Journeyman Fire & Smoke Restorer

Master Fire & Smoke Restoration

Non IICRC Certifications

Subrogation Specialist

Trauma Scene Cleanup – Restoration Sciences Academy

Lead Based Paint Renovation, Repair and Painting

 John Sleep:

IICRC Certifications

Carpet Cleaning

Water Damage Restoration

Applied Structural Drying

Fire & Smoke Restoration

Journeyman Water Restorer

Carpet Repair & Reinstallation

Applied Microbial Remediation

Commercial Drying Specialist

Health & Safety Equivalent

Master Water Restorer

Non IICRC Certifications

Subrogation Specialist

Trauma Scene Cleanup – Restoration Sciences Academy

Lead Based Paint Renovation, Repair and Painting

Technician Certifications:

 Tyler A:

IICRC Certifications

Carpet Cleaning

Water Damage Restoration

Applied Structural Drying

Fire & Smoke Restoration

Journeyman Water Restorer

Carpet Repair & Reinstallation

Applied Microbial Remediation

Health & Safety Equivalent

Master Water Restorer

Upholstery & Fabric Cleaning

Journeyman Textile Cleaner

Odor Control

Journeyman Fire & Smoke Restorer

Master Fire & Smoke Restoration

Non IICRC Certifications

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

Lead Based Paint Renovation, Repair and Painting

Chad M:

IICRC Certifications

Water Restoration

Applied Structural Drying

Fire & Smoke Restoration

Upholstery & Fabric Cleaning

Carpet Repair & Reinstallation

Carpet Cleaning Technician 

Non IICRC Certifications

Lead Based Paint Renovation, Repair and Painting

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

Guy N:

 IICRC Certifications

Water Restoration

Fire & Smoke Restoration

 Non IICRC Certifications

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

 Chelsea W:

IICRC Certifications

Water Restoration

Non IICRC Certifications

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

 Danyelle B:

Non IICRC Certifications

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

Amber V:

Non IICRC Certifications

Employee Certification Training Program

  • Crew training course

Office Staff:

Paula J:

Water Damage Restoration

 Sara K:

Water Damage Restoration

Marketer:

Miamie S.

 IICRC Certifications

Water Damage Restoration

Carpet Cleaning Technician 

Fire & Smoke Restoration 

Non IICRC Certifications

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

Tips for Frozen Pipes

11/5/2018 (Permalink)

Water Damage Tips for Frozen Pipes Frozen Pipe

With winter comes freezing temperatures and frozen pipes. There are multiple reasons why and how pipes freeze in the winter.

Why Pipe Freezing is a Problem

When water freezes, it expands and puts a lot of pressure on any pipes or containers. With pipes, the pressure from the freezing water can cause them to break.

Pipes that freeze most frequently are:

  • Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool lines, and water sprinkler lines.
  • Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.

How to Protect Pipes from Freezing

Before freezing temperatures, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer’s or installer’s directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.

How to Prevent Frozen Pipes

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe-even at a trickle-helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and the night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55F.

If you still have a pipe break despite these precautions, remember that SERVPRO of Casper is here for you, 24 hours a day, 365 days a year.

Leaky Roof

9/28/2018 (Permalink)

Storm Damage Leaky Roof Leaky roof

10 Signs That You Need Roof Repair

In the event of heavy raining, your Casper home could be at risk of suffering a water damage that could cost you more than just a new roof. Uncorrected water damage could provide the proper conditions for microbial growth in the home. In small amounts, microbial growth can be remediated with minimal destruction to the home. But if undiscovered for a period of time, it can cause homeowners to be put out of home for the duration of remediation and reconstruction.

Here are some signs if you have a leaky roof:

  1. There’s a water stain

A water stain may look like a large puddle on the ceiling; it’s often a brownish color. Smaller stains could be a sign of a much bigger leak. If you notice discoloration on your ceiling or walls, take a closer look for mold, moisture, and other telltale signs of a leak.

  1. Sometimes There’s a Drip

If you see drips, moisture on the walls, or moisture stains but don’t see them often, you may still have a leak in your roof. Even if the leak seems to go away, you still need to get it checked. You may have an ice dam caused by the freezing and thawing of melting snow and ice. The thawed water moves under the shingles and then freezes again, causing intermittent leaks. The rules with any leaks: if you see moisture, investigate, even if it seems to go away. Moisture problems can cause permanent damage.

  1. There Are Spots on Your Exterior Walls

Everyone once in a while, take a look under your roof line outdoors. If there are water spots under there, you may have trouble where the walls meet the roof. Water spots in this location can point to problems with your flashing.

  1. Your Walls Are Growing

If you have a mossy or moldy exterior wall, it could be that it’s in a less-than-sunny spot, but it could also point to a problem with your downspouts or gutters. Downspouts and gutters are an important part of your roofing system. When it’s leaking, you may see signs of erosion below the gutters and signs of moisture on the side of your building exterior. Adding gutter covers and gutters heating and repairing sagging gutter can reduce your problems with clogged or icy gutters.

  1. You See Missing Shingles or See Debris in Your Downspouts

Missing shingles, problems with seams your shingles and other structures such as chimneys could point to trouble. Even though you don’t see a leak inside your house, there could be a slow leak into the attic or crawl space. When you see damage occurring on your roof, ask for an inspection so you know more about the condition of the roof and if there are any leaks.

If you run into a leaky roof, call SERVPRO of Casper. We can come out and do a free inspection inside your home for hidden water damage.

Different Stages of loss

9/28/2018 (Permalink)

Water Damage Different Stages of loss Water Damage Stages

Here are the reasons you should mitigate your water damage sooner than later.  

Water Damage Time Line

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpet
  • Photographs, books, and other paper goods start to swell and warp

Hours 1-24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

After 1 week

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risk to occupants

SERVPRO of Casper specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. We respond promptly, and dry your home quickly, minimizing the damage that your home sustains.

List of Services that SERVPRO of Casper offers

9/28/2018 (Permalink)

Commercial List of Services that SERVPRO of Casper offers A Cleaning To Do List!!

Some people may wonder what all SERVPRO of Casper can do for you. 

Here is a list of services we provide.

  • Water Damage Restoration
  • Storm Damage Restoration
  • Commercial Restoration
  • In-Place ( Top-Down) Drying Services
  • Sewage Cleanup
  • Bio Hazard Cleanup
  • Carpet & Upholstery Cleaning
  • Mold Remediation/Mitigation
  • Fire/Smoke Restoration (Contents & Structure)
  • Move-Out/Storage Services
  • Duct/HVAC System Cleaning
  • Deodorization
  • Vandalism/Crime Scene Cleanup
  • Temporary Heating Services
  • Dryer Vent Cleaning
  • Document Drying
  • Dry-Cleaning of Drapery and Upholstery
  • Dumpster/Debris Removal
  • Furniture Restoration
  • Moving Services
  • One Time Clean
  • Drapery Cleaning
  • Area Rug Cleaning
  • Blind Cleaning
  • Power Scrubbing
  • Strip and Waxing
  • Scrub and Recoat
  • Deodorization
  • Ceiling Cleaning
  • Hoarder Cleanup
  • Pest Cleanup

If you’re in need of any of our services call us day or night. We are available 24/7, 365 day a year for emergencies.

Emergency READY Profile

9/27/2018 (Permalink)

Why SERVPRO Emergency READY Profile Emergency READY Profile

When you need your water, fire, or mold damage fixed quickly and correctly, call SERVPRO of Casper. We do mitigation and restoration services on both commercial and residential properties. We offer quality cleaning and quick response – that is the SERVPRO way.

SERVPRO of Casper can develop a free Emergency READY Profile for your business. This assessment of your commercial facility creates an immediate plan of action, in case disaster strikes. A compact portfolio contains all the information that you need for priority response. Important details such as key contacts, the location of shut-off valves and breakers, and priority areas in your building ensure that emergency services can begin quickly. With some prior planning, the professionals at SERVPRO of Casper can minimize the interruption to your business, and get you up and running again as soon as possible.

Steps for Mold Clean Up in Casper, WY

8/15/2018 (Permalink)

Mold Remediation Steps for Mold Clean Up in Casper, WY Moldy walls all the way down the hall.

If you notice musty odors in your home, or discover damage that appears to be mold, you should definitely have a professional look at it. A visual inspection from SERVPRO of Casper can help identify what caused the damage, and what needs to be done to correct it.

                Sometimes, we may recommend that you have an Industrial Hygienist perform testing. While home mold test kits are a popular, inexpensive purchase at local hardware stores, they are inadequate for proper mold assessment. An Industrial Hygienist is an expert in Indoor Air Quality, and is properly trained to collect samples and analyze them. Once the analysis is done, an Industrial Hygienist writes a mold remediation protocol, detailing the exact steps required to effectively remove the mold. Armed with this information, the professionals at SERVPRO of Casper can perform remediation services to bring your home or business back to a normal state.

Work Stress relief

8/15/2018 (Permalink)

Commercial Work Stress relief Just Breath!!!

According to the American Psychological Association, work-related stress unfortunately doesn’t just go away when you go home. When stress persists, it can take a toll on your health, and personal life.

A stressful work environment can cause headaches, stomachaches, sleep disturbances, short temper and difficulty concentrating. In worse cases, it can cause health problems such as anxiety, insomnia, high blood pressure, and a weak immune system. It can lead to depression, obesity, and heart disease. Some take up smoking, drinking or even use drugs.

These are common sources of work stress:

  • Low salaries
  • Excessive workloads
  • Few opportunities for growth or advancement
  • Work that isn’t engaging or challenging
  • Lack of social support
  • Not having enough control over job-related decision
  • Conflicting demands or unclear performance expectations

It is very important to control the stress and take the proper steps before it affects your life.

Track your stressors. Keep a journal for a week or two to identify which situations create the most stress and how you respond to them. Include the people and circumstance involved and the physical setting and how you reacted. Did you raise your voice? Get a snack from the vending machine? Go for a walk? By taking notes you find patterns among your stressors and your reactions to them.

Take time to recharge. We need time to replenish and return to our pre-stress level of functioning. This requires “switching off” from work by having periods of time when you not engaging in work related activities, or thinking about them. When possible, take time off and unwind, so you come back to work feeling reinvigorated and ready to perform your best. When you’re not able to take time off, get a quick boost by turning off your smartphone and focus your attention on non-work activities for a while.

Learn how to relax. Techniques such as meditation, deep breathing exercises, and mindfulness. Start by taking a few minutes each day to focus on a simple activity like breathing, walking, or enjoying a meal. Being able to focus on a simple activity without distraction will get stronger will practice. You will find that you can apply it many different aspects of your life.

Get some support.  Accepting help from trusted friends and family members can improve your ability to manage stress. Your employer may also have stress management resources available through them.

If you’re human, you’re going to have stress. But there is a healthy limit and an unhealthy limit. Don’t let it get to where it’s unhealthy!

Wild Fire Zones

7/25/2018 (Permalink)

Fire Damage Wild Fire Zones Field fire

We have had a really wet spring this year, and that can mean two different things. On one hand, the trees, grass and shrubs are growing lush and green. But unfortunately in Casper, it does turn brown later in the season, and makes fuel for fire. There are many things that can start a wildland fire, anywhere from human irresponsibility to naturally-occurring events, such as lightning strikes. There are steps you can take to protect your home, whether you reside in the city, up in the mountains, or out on the Wyoming prairies. There are 3 types of defensive zones to help protect your home:

Zone 1

  • Prune and maintain any plants to prevent excessive growth. Also, remove all dead branches, stems and leaves within and below the plant.
  • Do not store firewood or other combustible materials anywhere in this zone. Keep firewood at least 30 feet away from structures, and uphill if possible.
  • Remove any branches that overhang or touch the roof, and remove all fuelswithin 10 feet of the chimney.
  • Remove all pine needles and other debris from the roof, deck and gutters.
  • Rake pine needles and other organic debris at least 10 feet away from all decks and structures.

Zone 2

  • Limit the number of dead trees (snags) to one or two per acre. Be sure snags cannot fall onto the house, power lines, roads or driveways.
  • Small groups of two or three trees may be left in some areas of Zone 2, but leave a minimum of 30 feet between the crowns of these clumps and surrounding trees.
  • Remove all ladder fuels from under remaining trees. Prune tree branches off the trunk to a height of 10 feet from the ground or 1/3 the height of the tree, whichever is less.
  • Locate propane tanks and natural gas meters at least 30 feet from any structures, preferably on the same elevation as the house.
  • The tank should not be located below your house because if it ignites, the fire would tend to burn uphill. Conversely, if the tank or meter is located above your house and it develops a leak, gas will flow downhill into your home.
  • Do not visibly screen propane tanks or natural gas meters with shrubs, vegetation or flammable fencing. Instead, install 5 feet of nonflammable ground cover around the tank or meter.

Zone 3

  • While tree pruning generally is not necessary, it may be a good idea from the standpoint of personal safety to prune trees along trails and firefighter access roads. Or, if you prefer the aesthetics of a well-manicured forest, you might prune the entire area. In any case, pruning helps reduce ladder fuels within tree stands, thus reducing the risk of crown fire.
  • Remember to consider the hazards associated with ladder fuels. A forest with a higher canopy reduces the chance of a surface fire climbing into the tops of the trees, and might be a priority if this zone has steep slopes.

Safety Tips on How to Handle Mold

7/13/2018 (Permalink)

Mold Remediation Safety Tips on How to Handle Mold Safety Tips on How to Handle Mold

If you see visible mold or think you have mold in a room of your home, there are some measures you should take to keep it from spreading.

Things to do:

  • Call a Certified Industrial Hygienist (CIH)
  • Stay out of the affected room
  • Turn off the HVAC system in that room

Things not to do:

  • Don’t disturb the mold
  • Don’t blow air in the area
  • Don’t spray bleach or other cleaning products

SERVPRO of Casper specializes in mold remediation. We have technicians that are IICRC (Institute of Inspection of Cleaning and Restoration) certified specifically as AMRT (Applied Microbial Remediation Technicians).

If you have any concerns that you may have mold, call SERVPRO of Casper before buying the “do-it-yourself” mold testing kits from the hardware store. These kits typically involve a swab and a Petri dish. Because normal environments always contain a small amount of mold spores, using them will always end with a “positive” test result, even if there is no real problem in your home. A visual inspection by the professionals at SERVPRO, coupled with testing performed by a qualified CIH will give you accurate answers, and a plan to properly take care of any microbial problems you may have.