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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Extension Cord Safety

3/19/2019 (Permalink)

Fire Damage Extension Cord Safety Extension Cord Safety

Using extension cords properly is critical to your safety. With continuous use over time, an extension cord can deteriorate, creating a potentially dangerous electric shock or fire hazard. The Electrical Safety Foundation International offers the following tips for staying safe from electric shock and electrical fires.

  • Do not overload extension cords or allow them to run through water or snow on the ground
  • Do not substitute extension cords for permanent wiring
  • Do not run through walls, doorways, ceilings or floors. If cord is covered, heat cannot escape, which may result in a fire hazard.
  • Do not use an extension cord for more than one appliance
  • A heavy reliance on extension cords is an indication that you have too few outlets to address your needs. Have additional outlets installed by an electrician where you need them.
  • Multiple-plug outlets must be plugged directly into mounted electrical receptacles; they cannot be chained together.
  • Make sure the extension cord or temporary power strip you use is rated for the products to be plugged in, and is marked for either indoor or outdoor use.
  • The appliance or tool that you are using the cord with will have a wattage rating on it. Match this up with your extension cord, and do not use a cord that has a lower rating.
  • Never use a cord that feels hot or is damaged in any way. Touching even a single exposed strand can give you an electric shock or burn.
  • Never use three-prong plugs with outlets that only have two slots for the plug. Do not cut off the ground pin to force a fit. This defeats the purpose of a three-prong plug and could lead to an electrical shock. Never force a plug into an outlet if it doesn’t fit.
  • Use extension cords with polarized and/or three-prong plugs.
  • Buy only cords approved by an independent testing laboratory, such as Underwriters Laboratories (UL), ETL-SEMKO(ETL) or Canadian Standards Association (CSA).

RAIN IS ON THE WAY, ARE YOU READY?

3/14/2019 (Permalink)

Storm Damage RAIN IS ON THE WAY, ARE YOU READY? Rain is on the way!!

Before you know it, Spring will be here, and we will get rain. Rain can be a good thing as long as it’s not in your house. Here are some helpful tips to try to keep rain out of your home or building.

  • Get your yard ready for the rain by running a metal rake over the tops of shrubs and flowers beds to loosen the soil. This will allow the dirt to better absorb the excess moisture. This should only take a few minutes, but you might prevent rain water from pooling or causing a small flood.
  • Close all of your vents and windows. If you forget to do so, you could end up with costly damage. Remember to check rooms that are easily forgotten, such as basements, attics and any rooms you don’t go into on a regular basis.
  • Clean your gutters. The leaves aren’t falling yet, but other debris can clog up your gutters. Clean gutters will ensure that excess rain water has proper runoff from your roof.
  • Know your roof. Don’t be blindsided by roof damage in the middle of a rain storm. Make sure to get annual inspections and know when your roof is in need of repair.

If water still finds its way into your home or business, don’t worry. We will perform a free inspection and damage assessment, and talk about your options We are always available at 307-235-6558.

Fire Assessments in Casper WY

2/6/2019 (Permalink)

Why SERVPRO Fire Assessments in Casper WY Content Cleaning

When we get contacted to respond to a fire damage, our first step is to do an assessment. We look to see what is affected, how severely, and determine our initial course of action in the restoration process. If a fire has affected the structure severely enough that substantial construction will be necessary, we will typically start the job by packing out the contents from the property. Sometimes, this will be necessary in a few rooms, or a level of the house. On other jobs, it may be necessary to remove all contents from the property to make way for demolition and reconstruction.

Once the contents are packed out, we bring them back to our shop to be cleaned and deodorized.  As part of the cleaning process, the contents may be treated with ozone or thermal fog to reduce smoke odor. Contents that were packed into boxes are unboxed, cleaned, deodorized, then re-packaged into clean boxes. Often, some of the contents cannot be fully restored, or restoration may exceed the cost of replacement. For these non-restorable items, we isolate them from the rest of the contents, and store them to be inventoried later.

After contents restoration is complete, the clean, deodorized household goods are stored in our temperature-controlled facility, and returned to the home once structural restoration has been completed.

Commercial Water Damage Casper WY

2/6/2019 (Permalink)

Commercial Commercial Water Damage Casper WY Pumping out 250.000 gallons of water.

We received a commercial water loss in Casper on a Saturday afternoon. The source seemed to be a broken pipe in the utility room. Most of the flooring in the structure has been affected, and condensation has started affecting other materials in the area. In the crawl space there is about 250,000 gallons of water. We are doing the restoration in stages. The first night, we ran two submersible pumps for a few hours, and did water extraction on the carpeted floors. We placed air movers, portable desiccant dehumidifiers, and 2 low-grain refrigerant dehumidifiers. The following day, we continued to perform volume pumping in the crawlspace, and adjusted the drying equipment. On the third day, we continued the volume-pumping efforts, and made arrangements for larger commercial drying equipment to properly address the nature of this large water damage.

Carpet Maintenance

2/6/2019 (Permalink)

General Carpet Maintenance Carpet Cleaning in Casper WY

There are many things you can do to help preserve the life of your carpet. Some of these things are common knowledge, while others are lesser-known. Carpet is an expensive investment. The longer you can maintain it, the easier it will be on your wallet. Here are some easy tips to help you maximize the life of your carpets, and other household fabrics.

Frequent Vacuuming – One of the easiest ways to curb the amount of dirt and soil that accumulates on your carpeting is to vacuum it. The IICRC recommends vacuuming your carpets twice a week to keep up with the dry soil accumulation in your carpets. This may seem like a major chore in your Casper home, but it actually can help pick up hidden dirt and hair particles that would otherwise settle into your carpet fibers, and cause abrasive damage.

Household Dusting – Dust accumulates on a daily basis. Dusting daily will help trap dirt that would otherwise land on your flooring surfaces, including your carpeting. You can also combat this issue by making sure that you have a new air filter installed in your furnace. This will help to trap unwanted dust that could make its way to your carpet fibers.  

Air Duct Cleaning – Air passes through your home’s HVAC system and into the air ducts. Dust, bacteria and allergens are often trapped in this space and eventually make their way through your home’s air vents and onto the carpeting. Having your air ducts professionally cleaned helps reduce dust and improves air quality.

Spot Cleaning – Anytime there is a mess from food, household products or pets, it is best to address the spot promptly. You can spot-clean with SERVPRO of Casper spotting kits. This allows you to safely target and lift spots. These products are safe to use on carpeting and many other surfaces inside your home.

Professional Deep Cleaning – Having the carpet cleaning pros from SERVPRO of Casper visit your home at least twice a year can help you keep your carpet and flooring looking its best. The powerful steam wand allows the cleaning formula to penetrate the carpet fibers. Deep down dirt, stubborn spots and odors are extracted and removed from your carpet. This not only helps to keep your carpets looking like new, but it also pulls fibers upward – reducing or eliminating dents and marks.

Area Rugs – You can help keep your carpets looking newer longer by investing in area rugs or walk-off mats. Rugs and mats can reduce soiling in areas where heavy traffic occurs. When rugs begin to show soiling or spots, SERVPRO of Casper has methods to safely and effectively clean them, and keep them looking their best.

Create a Clean-Up Station – Setting up an area where everyone removes dirty shoes and clothing before they enter the home or carpet area can help cut down on soiling. It will help reduce the amount of vacuuming and dusting you’ll have to do over time. Be sure to keep this area tidy on a regular basis.

Upholstery Deep Clean – Having your sofa, curtains and other upholstery cleaned professionally at least twice a year can help cut down on dirt. SERVPRO of Casper technicians have the knowledge and products to clean delicate upholstery, and leave them smelling fresh and odor-free.

Garbage Disposal Deodorization Tips

2/6/2019 (Permalink)

General Garbage Disposal Deodorization Tips Garbage Disposal

Have you ever stood in your kitchen and noticed a faint but terrible odor? You’ve taken out the trash, you’ve thrown out bad food in the fridge, and you can’t figure out where this mystery odor is coming from. There is a good chance that this odor is originating from your garbage disposal.

When you put food waste down the garbage disposal, food gets thrown on to the sides of the garbage disposal and on the underside of the rubber splash guard. Over time, bacteria can grow in this material, and the food residue starts to rot.

 Here are some effective remedies that you can use to get rid of this odor.

 USE ICE

  1. Take 2 cups of ice and 1 cup of salt and put it in the garbage disposal. Then run cold water, and turn on the garbage disposal for 5-10 seconds at a time until the ice has been crushed. If you want to add a boost, you can use frozen vinegar cubes.

USE BAKING SODA AND VINEGAR

  1. You can also use baking soda and vinegar to clean the disposal. Let the vinegar and baking soda foam for a few minutes, and then rinse it down the drain with running water. This will clean a lot of the “sludge” off of the interior sides of the disposal.

USE LEMON PEEL

  1. Take extremely small slices of lemon rind and grind them up to freshen the smell.

CLEAN THE UNDERSIDE OF THE SPLASH GUARD

  1. Don’t forget that the undersides of your splash guard need to be cleaned as well. You can lift up the undersides of the guard and clean it with an old toothbrush.

Types of mold in Wyoming

2/6/2019 (Permalink)

Mold Remediation Types of mold in Wyoming Moldy Wall

The various species of mold that can grow in a home or business can vary from region to region. Certain varieties of mold may be more common in the Southern parts of our country, but rare in Northern regions. In the Rocky Mountain region, the most common mold types found in homes are Cladosporium, Penicillium, and Aspergillus. Stachybotrys, often referred to in the media as “the black mold”, can occur in Wyoming, though it is not as common.

The only way to determine what species of mold is present in your home or commercial property is through testing by a qualified Indoor Environmental Professional (IEP). Through a series of air sampling and/or surface sampling, an IEP can determine what molds are present in your home, and the levels of concentration. They can also write a mold remediation protocol, detailing precisely what steps need to be performed in order to effectively correct the mold issue in a home or business.

 The professionals at SERVPRO of Casper are certified and highly-trained in mold remediation and removal. We carefully follow written IEP protocols to remediate the problem in your property, and bring it back to a safe, normal state.

Carbon Monoxide

2/6/2019 (Permalink)

Fire Damage Carbon Monoxide Know the signs of carbon monoxide poisoning.

There is always a risk of carbon monoxide poisoning in your home or business. There are various appliances and systems that could accidentally introduce carbon monoxide into your building, and cause poisoning. Household appliances, gas fires, boilers, central heating systems, water heaters, cookers, open fires that use gas, oil, coal and wood can all pose a risk. Carbon monoxide is a colorless, odorless, tasteless gas that can be very dangerous at high levels. It can be particularly dangerous for people who are sleeping or intoxicated.

Signs and symptoms of carbon monoxide poisoning may include:

  • Dull headache
  • Weakness
  • Dizziness
  • Nausea or vomiting
  • Shortness of breath
  • Confusion
  • Blurred vision
  • Loss of consciousness

If you feel you have been exposed with carbon monoxide poisoning, get into fresh air immediately and seek medical help. If you go to the hospital, they may have you breathe pure oxygen through a mask. This helps oxygen reach your organs and tissues.

Hyperbaric oxygen therapy may be used in cases of severe carbon monoxide poisoning. Hyperbaric oxygen therapy is air pressure that is about two or three times higher than normal. Hyperbaric oxygen therapy may be used in cases of severe carbon monoxide poisoning.

Hospital staff will need critical information as soon as you arrive. On the way to the hospital, try to prepare to answer questions about:

  • Possible sources of carbon monoxide exposure
  • Signs or symptoms, and when they started
  • Any mental impairment, including confusion and memory problems
  • Any loss of consciousness
  • Other medical conditions with which the affected person has been diagnosed, including pregnancy
  • Smoking habits

Carbon Monoxide

2/6/2019 (Permalink)

Fire Damage Carbon Monoxide Know the signs of carbon monoxide poisoning.

There is always a risk of carbon monoxide poisoning in your home or business. There are various appliances and systems that could accidentally introduce carbon monoxide into your building, and cause poisoning. Household appliances, gas fires, boilers, central heating systems, water heaters, cookers, open fires that use gas, oil, coal and wood can all pose a risk. Carbon monoxide is a colorless, odorless, tasteless gas that can be very dangerous at high levels. It can be particularly dangerous for people who are sleeping or intoxicated.

Signs and symptoms of carbon monoxide poisoning may include:

  • Dull headache
  • Weakness
  • Dizziness
  • Nausea or vomiting
  • Shortness of breath
  • Confusion
  • Blurred vision
  • Loss of consciousness

If you feel you have been exposed with carbon monoxide poisoning, get into fresh air immediately and seek medical help. If you go to the hospital, they may have you breathe pure oxygen through a mask. This helps oxygen reach your organs and tissues.

Hyperbaric oxygen therapy may be used in cases of severe carbon monoxide poisoning. Hyperbaric oxygen therapy is air pressure that is about two or three times higher than normal. Hyperbaric oxygen therapy may be used in cases of severe carbon monoxide poisoning.

Hospital staff will need critical information as soon as you arrive. On the way to the hospital, try to prepare to answer questions about:

  • Possible sources of carbon monoxide exposure
  • Signs or symptoms, and when they started
  • Any mental impairment, including confusion and memory problems
  • Any loss of consciousness
  • Other medical conditions with which the affected person has been diagnosed, including pregnancy
  • Smoking habits

Air Scrubbers on mold clean up

1/11/2019 (Permalink)

Mold Remediation Air Scrubbers on mold clean up Air Scrubber

Air scrubbers, also known as air filtration devices, are used on various types of clean up projects. We use air scrubbers on mold remediation, sewage clean ups, drywall removal, and deodorization jobs. The purpose of the air scrubber is to help filter out the air of the fine particles that you can’t see. As air passes through the machine, it traps airborne particulate in the filters, releasing clean air back into the area. The critical component of an air scrubber is the high efficiency particulate air (HEPA) filter. The HEPA filter captures 99.97% of particles down to a size of 0.3 microns. (For reference, a micron is approximately 1/100th the width of a human hair.) The filtered air is very clean, and essentially free of mold spores and dust.

Water Damage Evaluation

1/7/2019 (Permalink)

Water Damage Water Damage Evaluation Water Damage inspection

SERVPRO of Casper is trained and certified to clean and restore your home or business. There is a lot of steps we have to do to make sure your water is taken care of properly. The following are some of the steps we take to make sure you are taken care of properly.

  • Identify the source
  • Identify the type of water
  • Perform emergency water extraction
  • Measure temperature and humidity for drying analysis
  • Survey the extent of damage and inspect the premises
  • Move and block furniture
  • Inspect carpet pad/carpet
  • Apply necessary treatments
  • Utilize drying equipment and monitor drying
  • Dispose of non-restorable/contaminated buildings

If you have questions or would like help restoring your home or business after a water loss, call SERVPRO of Casper 307-235-6558

Winter Storm Categories

1/7/2019 (Permalink)

Storm Damage Winter Storm Categories Winter storm categories

Wyoming weather can change at any time. It can be something simple as just light snowfall, or a treacherous blizzard. Knowing the terms can help you to take the necessary precautionary measures.

Severe/Hazardous Weather Terms:

Winter Storm Outlook

                Issued prior to an official Winter Storm Watch issuance. The outlook is given when forecasters believe winter storm conditions are possible. This prediction is usually issued 3-5 days in advance of the winter storm.

Winter Storm Watch

                Alerts the public to the potential for blizzard conditions, heavy snow, significant icing, or combination of these events. Watches are usually issued 12 to 48 hours before the beginning of the winter storm.

Winter Storm Warning

Issued when a combination of heavy snow, heavy freezing rain or heavy sleet is expected to occur. Winter storm warnings usually are issued when hazardous weather is occurring or imminent.

Heavy snow – Six inches or more of snow in 12 hours or less or eight inches or more in 24 hours.

Significant icing – Usually an ice accumulation of ¼ inch or more from freezing rain, an accumulation of ½ inch or more of sleet, or a combination of freezing rain and sleet.

Ice Storm Warning – Heavy ice accumulations will cause extremely dangerous and damaging situations, such as icy roads and downed power lines.

Blizzard Warning – Issued for sustained or gusty winds of 35 mph or more and falling or blowing snow creating visibility below ¼ mile. The conditions should persist for at least three hours.

Wind Chill Advisory - Issued when wind chills are expected to be -34 degrees Fahrenheit or lower. However, an advisory may be issued for wind chills from -20 to -35 degrees Fahrenheit early or late in the winter season.

Wind Chill Warning – Issued when wind chills are below -30 degrees Fahrenheit

Winter Weather Advisories – Issued for winter weather conditions which will cause significant inconvenience and may be hazardous. If you are cautious, these situations should not be threatening.

  • For snow – Three to five inches of snow is expected
  • For freezing rain, freezing drizzle – Any accretion or accumulation up to ¼ inch
  • For blowing and drifting snow – when blowing snow will restrict visibility to 1/8 mile or less and cause significant drifting snow

 Dense Fog Advisory – Issued when widespread fog will reduce visibility to ¼ mile or below and persist for two hours or more.

High Wind Warning – Issued when sustained winds of 40 mph or greater are expected to last one hour or longer or wind gust of 60 mph or greater.

Renters Insurance

12/20/2018 (Permalink)

Commercial Renters Insurance Renters Insurance

There are many renters out there that don’t understand renters insurance, or they don’t think that they need it. Here are 5 myths and facts about renter’s insurance. According to State Farm:

  • MYTH: The landlord’s insurance covers your possessions. Don’t count on it. Most landlords’ insurance covers only the building and damages due to negligence. Coverage for some of the most common causes of property damage and loss, such as theft, vandalism, and fire, is entirely up to you. Without renter’s insurance, you may have to bear the financial burden of a loss on your own.
  • MYTH: Renters insurance is expensive. In this case, the numbers speak for themselves. According to the IIABA, the average renter’s policy costs just $12 a month for up to $30,000 in personal property coverage. That’s solid coverage for less than the cost of a couple cups of coffee a week.
  • Still concerned about price? Your insurer will work with you to find the combination of coverage and cost that suits your needs. You might even qualify for a discount by taking some simple home safety precautions or purchasing another policy, such as auto insurance, with the same insurer.
  • MYTH: You don’t need insurance if your stuff isn’t expensive. Most renters’ belongings cost more than they think. In fact the average person has over $20,000 worth of belongings that are probably not covered by a landlord’s policy.
  • Think that number is too high? Take a moment to add up the approximate cost of your computer, television, stereo, furniture, jewelry, and clothing. If a fire gutted your apartment tomorrow, would you have the cash to replace it all?
  • MYTH: Renters insurance covers only your possessions. In fact, renters insurance covers much more than just your personal property. The average policy also includes up to $100,000 in liability coverage. That means in the event of a covered loss, your insurer will help cover the costs if you’re held responsible for injuring another person or damaging another person’s property, including our landlord’s. Moreover, this coverage applies whether the incident occurred within your residence or elsewhere.
  • MYTH: Renter’s insurance is hard to get. The internet makes getting renter’s insurance easier than ever. You can research providers, compare quotes, and even find an agent online. Or, just as easily, you can place a quick call to an insurance representative. Answer a few questions and you’re likely to get a rate quote almost immediately.

Water damage demolition

12/20/2018 (Permalink)

Why SERVPRO Water damage demolition Wet carpeted in a home

When a water damage happens, there are a lot of people who panic and start tearing out carpet and drywall. When a homeowner calls and asks if they should start tearing out wet materials, we typically tell them not to, because we may be able to save the materials.

Of the many factors that are in play on a water damage, one of the important ones is can we save and restore the wet materials?  In most cases, materials can be saved. When we enter a water-damaged home or office, we start evaluating: what is the source of the water intrusion? Is the carpet holding together, or is it beginning to delaminate? Is the drywall falling apart? Are there wet ceilings that may collapse? Is it a safety risk?

If the carpet can be saved, we remove the pad from underneath, extract any standing water on the ground, and extract the carpet. We often “float” the carpet, by attaching the carpet to an air mover and blowing air under it.  After the entire structure is dry, we replace the pad and re-stretch and reinstall the carpet.

If the carpet is not salvageable, we promptly remove the carpet and pad, and focus on drying the remaining wet materials.

If the drywall if shows significant weakness, especially the ceiling, we do need to remove it for safety reasons. Also, if there is a vapor barrier present behind the drywall, we may need to remove some of the drywall to effectively dry the framing and substructure.

When attempting to dry out wet drywall, there are many different methods that can be used. We detach baseboards and drill holes in the drywall below the baseboard line. This allows for easy airflow into the drywall, as well as the wall cavities. We also have an injection drying system, which allows us to directly inject dry air into the walls. This is a highly-effective method of addressing “hidden” water inside the walls and framing. It can also be used for hard-to-reach areas, such as the space under kitchen cabinets.

Before you start demolishing wet carpeting and walls in your home or commercial building, call the professionals at SERVPRO of Casper. Our restorative drying techniques can save a lot of your materials, and get you put back together more quickly!

Things you need to consider

12/18/2018 (Permalink)

Water Damage Things you need to consider Flooded basement

If you come home from a long day at work or a weekend away, and you find there are multiple inches of water in the basement, your first instinct is to shut off the water supply. Before you decide to wade through the water to shut it off, be mindful what the source may be, and the possibility of an electrical current running through it.

Things you need to consider before wading through the water:

  • Is the water contaminated?
  • Is there furniture or debris that could make you slip and fall?
  • Are there electrical shock hazards?
  • In the event of outside flooding, is there more than 6 inches of water? (If it is, the moving current can be fast enough to knock down a grown man.)

If you have any questions about your water damage, give SERVPRO of Casper a call. We can come out and do a FREE evaluation.  

Checking for water Leaks

12/10/2018 (Permalink)

Water Damage Checking for water Leaks Water leaks

When you have a water damage, the water can work its way into all kinds of materials. It can seep into flooring, baseboards, and drywall. SERVPRO of Casper has the tools and training to check all the materials to identify what is wet and what is not.

Timely mitigation helps ensure that damage is contained and reduces the chance of microbial growth. Contacting us right away not only saves you from having contractors in your house for an extended amount of time, but it also saves you money. Here is a list of important checks in your home or office that often go overlooked:

  • Check roof for deterioration
  • Check gutters and downspouts
  • Check basements and crawl spaces for moisture
  • Check appliances in kitchens, break rooms, and cafeterias
  • Check sinks and toilets in bathrooms
  • Check HVAC for leaks and blockages.

If you have any questions or concerns about some wet material, feel free to give us a call at 307-235-6558.

5 Baking Safety Tips

12/7/2018 (Permalink)

Why SERVPRO 5 Baking Safety Tips Holiday Cookies

  1. D5 Baking Safety Tipson’t eat raw cookie dough. Don’t eat any kind of raw cookie dough. Even if it doesn’t have eggs in it, or it is prepackaged, there is still always a risk for food poisoning. Eating raw cookie dough is just not worth the risk.
  2. Wash your hands after handling eggs. When handling meat products of any kind, it’s important to prevent cross-contamination. One easy way to do this is to wash your hands with warm water and soap. Be sure to scrub them thoroughly for at least 20 seconds.
  3. Keep countertops clean. After rolling any cookie dough out on the counter, make sure that you clean and sanitize your counter top.
  4. Don’t let perishable ingredients sit on the counter for too long. Anything that comes from the fridge like eggs or milk needs to stay in the refrigerator for as long as possible.
  5. Before each use, perform an oven safety check.
    1. Make sure you do not smell gas leaking from a gas stove. If you do, open a window and leave the room.
    2. Make sure there is nothing in the oven. An oven should never be used for storage.
    3. Make sure that there are no food particles or grease residue on the stove top.
    4. Position your oven racks before pre-heating to prevent scalding.

Emergency Ready Profiles

11/21/2018 (Permalink)

Why SERVPRO Emergency Ready Profiles Emergency Ready Profile

We have a program called ERP (Emergency Ready Profile). It’s a profile we put together in case of an emergency in your home or business. It’s good for employees, babysitters, or house sitters. The profile is designed to help people that have an emergency occur in their property. For example if you have water damage, and you need to shut off your water supply, the profile will show a picture of what the shut off looks like, and a description of where it’s at. It will also have contact information in case the home owner or building manager is not available.

WHY SERVPRO? We offer this FREE profile to anyone. All we need is just a little of your time, and we can make you better prepared for any type of emergency or disaster.

Frying the Thanksgiving Turkey

11/20/2018 (Permalink)

Fire Damage Frying  the Thanksgiving Turkey Frying the Thanksgiving Turkey

Thanksgiving is right around the corner, and the most popular traditional entrée is the turkey. There are two common types of cooking: roasting and deep-frying. According to FEMA, between 2014 and 2016 there were an estimated 2,400 residential building fires reported to fire departments in the U.S. on Thanksgiving Day. These caused an estimated 5 deaths, 25 injuries, and $19 million in property loss.

Deep-frying a turkey makes a delicious bird, but can be very dangerous. Here are a few tips on how to fry a turkey safely.

  1. Keep outdoor fryers off of decks, out of garages, and a safe distance away from trees and other structures.
  2. Make sure the turkey is fully-thawed and dry before cooking. Ice or water that mixes into the hot oil can cause flare-ups.
  3. Watch the weather. Never operate an outdoor fryer in the rain or snow.
  4. Place the fryer on a level surface, and avoid moving it once it is in use.
  5. Leave 2 feet between the tank and the burner when using a propane-powered fryer.
  6. Follow the manufacturer’s instructions to avoid overfilling. Oil can ignite when it makes contact with the burner.
  7. Choose a smaller turkey for frying. A bird that is 8 to 10 pounds is best. Avoid turkeys over 12 pounds.
  8. Never leave fryers unattended.
  9. Purchase a fryer with temperature controls and watch the oil temperature carefully. Cooking oil that is heated beyond its smoke point can catch fire. If you notice the oil is smoking, turn the fryer off.
  10. Turn off the burner before lowering the turkey into the oil. Once the turkey is submerged, turn the burner back on.
  11. Wear goggles to shield your eyes. Use oven mitts to protect your hands and arms, and keep an “ABC” or grease-rated fire extinguisher close by. Do not use water or a garden hose on a fryer oil fire.
  12. Skip the stuffing when frying turkey, and avoid water-based marinades.
  13. Keep children and pets away from the fryer at all times.
  14. Once finished, carefully remove the pot from the burner, place it on a level surface, and cover to let the oil cool overnight before disposing of it.
  15. Opt for an oil-less fryer. This uses infrared heat, rather than oil to cook the turkey

We hope these tips help so you have a happy and safe Thanksgiving.

Employee Certifications

11/12/2018 (Permalink)

Why SERVPRO Employee Certifications Employee Certifications

It’s important when hiring a company that you make sure that the company, and employees have the proper training to ensure that the job is done to industry standards. We are proud at the fact that we have our employees trained in any aspect of the job we come across. We have employees all the way from office to Owners trained.

Owners:

Jeff Sleep:

IICRC Certifications

Carpet Cleaning

Water Damage Restoration

Applied Structural Drying

Fire & Smoke Restoration

Journeyman Water Restorer

Carpet Repair & Reinstallation

Applied Microbial Remediation

Commercial Drying Specialist

Health & Safety Equivalent

Master Water Restorer

Upholstery & Fabric Cleaning

Journeyman Textile Cleaner

Odor Control

Journeyman Fire & Smoke Restorer

Master Fire & Smoke Restoration

Non IICRC Certifications

Subrogation Specialist

Trauma Scene Cleanup – Restoration Sciences Academy

Lead Based Paint Renovation, Repair and Painting

 John Sleep:

IICRC Certifications

Carpet Cleaning

Water Damage Restoration

Applied Structural Drying

Fire & Smoke Restoration

Journeyman Water Restorer

Carpet Repair & Reinstallation

Applied Microbial Remediation

Commercial Drying Specialist

Health & Safety Equivalent

Master Water Restorer

Non IICRC Certifications

Subrogation Specialist

Trauma Scene Cleanup – Restoration Sciences Academy

Lead Based Paint Renovation, Repair and Painting

Technician Certifications:

 Tyler A:

IICRC Certifications

Carpet Cleaning

Water Damage Restoration

Applied Structural Drying

Fire & Smoke Restoration

Journeyman Water Restorer

Carpet Repair & Reinstallation

Applied Microbial Remediation

Health & Safety Equivalent

Master Water Restorer

Upholstery & Fabric Cleaning

Journeyman Textile Cleaner

Odor Control

Journeyman Fire & Smoke Restorer

Master Fire & Smoke Restoration

Non IICRC Certifications

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

Lead Based Paint Renovation, Repair and Painting

Chad M:

IICRC Certifications

Water Restoration

Applied Structural Drying

Fire & Smoke Restoration

Upholstery & Fabric Cleaning

Carpet Repair & Reinstallation

Carpet Cleaning Technician 

Non IICRC Certifications

Lead Based Paint Renovation, Repair and Painting

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

Guy N:

 IICRC Certifications

Water Restoration

Fire & Smoke Restoration

 Non IICRC Certifications

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

 Chelsea W:

IICRC Certifications

Water Restoration

Non IICRC Certifications

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

 Danyelle B:

Non IICRC Certifications

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

Amber V:

Non IICRC Certifications

Employee Certification Training Program

  • Crew training course

Office Staff:

Paula J:

Water Damage Restoration

 Sara K:

Water Damage Restoration

Marketer:

Miamie S.

 IICRC Certifications

Water Damage Restoration

Carpet Cleaning Technician 

Fire & Smoke Restoration 

Non IICRC Certifications

Employee Certification Training Program

  • Crew training course
  • Water Certification
  • Fire Certification
  • Carpet & Upholstery Certification

Tips for Frozen Pipes

11/5/2018 (Permalink)

Water Damage Tips for Frozen Pipes Frozen Pipe

With winter comes freezing temperatures and frozen pipes. There are multiple reasons why and how pipes freeze in the winter.

Why Pipe Freezing is a Problem

When water freezes, it expands and puts a lot of pressure on any pipes or containers. With pipes, the pressure from the freezing water can cause them to break.

Pipes that freeze most frequently are:

  • Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool lines, and water sprinkler lines.
  • Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.

How to Protect Pipes from Freezing

Before freezing temperatures, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer’s or installer’s directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.

How to Prevent Frozen Pipes

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe-even at a trickle-helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and the night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55F.

If you still have a pipe break despite these precautions, remember that SERVPRO of Casper is here for you, 24 hours a day, 365 days a year.

Leaky Roof

9/28/2018 (Permalink)

Storm Damage Leaky Roof Leaky roof

10 Signs That You Need Roof Repair

In the event of heavy raining, your Casper home could be at risk of suffering a water damage that could cost you more than just a new roof. Uncorrected water damage could provide the proper conditions for microbial growth in the home. In small amounts, microbial growth can be remediated with minimal destruction to the home. But if undiscovered for a period of time, it can cause homeowners to be put out of home for the duration of remediation and reconstruction.

Here are some signs if you have a leaky roof:

  1. There’s a water stain

A water stain may look like a large puddle on the ceiling; it’s often a brownish color. Smaller stains could be a sign of a much bigger leak. If you notice discoloration on your ceiling or walls, take a closer look for mold, moisture, and other telltale signs of a leak.

  1. Sometimes There’s a Drip

If you see drips, moisture on the walls, or moisture stains but don’t see them often, you may still have a leak in your roof. Even if the leak seems to go away, you still need to get it checked. You may have an ice dam caused by the freezing and thawing of melting snow and ice. The thawed water moves under the shingles and then freezes again, causing intermittent leaks. The rules with any leaks: if you see moisture, investigate, even if it seems to go away. Moisture problems can cause permanent damage.

  1. There Are Spots on Your Exterior Walls

Everyone once in a while, take a look under your roof line outdoors. If there are water spots under there, you may have trouble where the walls meet the roof. Water spots in this location can point to problems with your flashing.

  1. Your Walls Are Growing

If you have a mossy or moldy exterior wall, it could be that it’s in a less-than-sunny spot, but it could also point to a problem with your downspouts or gutters. Downspouts and gutters are an important part of your roofing system. When it’s leaking, you may see signs of erosion below the gutters and signs of moisture on the side of your building exterior. Adding gutter covers and gutters heating and repairing sagging gutter can reduce your problems with clogged or icy gutters.

  1. You See Missing Shingles or See Debris in Your Downspouts

Missing shingles, problems with seams your shingles and other structures such as chimneys could point to trouble. Even though you don’t see a leak inside your house, there could be a slow leak into the attic or crawl space. When you see damage occurring on your roof, ask for an inspection so you know more about the condition of the roof and if there are any leaks.

If you run into a leaky roof, call SERVPRO of Casper. We can come out and do a free inspection inside your home for hidden water damage.

Different Stages of loss

9/28/2018 (Permalink)

Water Damage Different Stages of loss Water Damage Stages

Here are the reasons you should mitigate your water damage sooner than later.  

Water Damage Time Line

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpet
  • Photographs, books, and other paper goods start to swell and warp

Hours 1-24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

After 1 week

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risk to occupants

SERVPRO of Casper specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. We respond promptly, and dry your home quickly, minimizing the damage that your home sustains.

List of Services that SERVPRO of Casper offers

9/28/2018 (Permalink)

Commercial List of Services that SERVPRO of Casper offers A Cleaning To Do List!!

Some people may wonder what all SERVPRO of Casper can do for you. 

Here is a list of services we provide.

  • Water Damage Restoration
  • Storm Damage Restoration
  • Commercial Restoration
  • In-Place ( Top-Down) Drying Services
  • Sewage Cleanup
  • Bio Hazard Cleanup
  • Carpet & Upholstery Cleaning
  • Mold Remediation/Mitigation
  • Fire/Smoke Restoration (Contents & Structure)
  • Move-Out/Storage Services
  • Duct/HVAC System Cleaning
  • Deodorization
  • Vandalism/Crime Scene Cleanup
  • Temporary Heating Services
  • Dryer Vent Cleaning
  • Document Drying
  • Dry-Cleaning of Drapery and Upholstery
  • Dumpster/Debris Removal
  • Furniture Restoration
  • Moving Services
  • One Time Clean
  • Drapery Cleaning
  • Area Rug Cleaning
  • Blind Cleaning
  • Power Scrubbing
  • Strip and Waxing
  • Scrub and Recoat
  • Deodorization
  • Ceiling Cleaning
  • Hoarder Cleanup
  • Pest Cleanup

If you’re in need of any of our services call us day or night. We are available 24/7, 365 day a year for emergencies.

Emergency READY Profile

9/27/2018 (Permalink)

Why SERVPRO Emergency READY Profile Emergency READY Profile

When you need your water, fire, or mold damage fixed quickly and correctly, call SERVPRO of Casper. We do mitigation and restoration services on both commercial and residential properties. We offer quality cleaning and quick response – that is the SERVPRO way.

SERVPRO of Casper can develop a free Emergency READY Profile for your business. This assessment of your commercial facility creates an immediate plan of action, in case disaster strikes. A compact portfolio contains all the information that you need for priority response. Important details such as key contacts, the location of shut-off valves and breakers, and priority areas in your building ensure that emergency services can begin quickly. With some prior planning, the professionals at SERVPRO of Casper can minimize the interruption to your business, and get you up and running again as soon as possible.

Steps for Mold Clean Up in Casper, WY

8/15/2018 (Permalink)

Mold Remediation Steps for Mold Clean Up in Casper, WY Moldy walls all the way down the hall.

If you notice musty odors in your home, or discover damage that appears to be mold, you should definitely have a professional look at it. A visual inspection from SERVPRO of Casper can help identify what caused the damage, and what needs to be done to correct it.

                Sometimes, we may recommend that you have an Industrial Hygienist perform testing. While home mold test kits are a popular, inexpensive purchase at local hardware stores, they are inadequate for proper mold assessment. An Industrial Hygienist is an expert in Indoor Air Quality, and is properly trained to collect samples and analyze them. Once the analysis is done, an Industrial Hygienist writes a mold remediation protocol, detailing the exact steps required to effectively remove the mold. Armed with this information, the professionals at SERVPRO of Casper can perform remediation services to bring your home or business back to a normal state.

Work Stress relief

8/15/2018 (Permalink)

Commercial Work Stress relief Just Breath!!!

According to the American Psychological Association, work-related stress unfortunately doesn’t just go away when you go home. When stress persists, it can take a toll on your health, and personal life.

A stressful work environment can cause headaches, stomachaches, sleep disturbances, short temper and difficulty concentrating. In worse cases, it can cause health problems such as anxiety, insomnia, high blood pressure, and a weak immune system. It can lead to depression, obesity, and heart disease. Some take up smoking, drinking or even use drugs.

These are common sources of work stress:

  • Low salaries
  • Excessive workloads
  • Few opportunities for growth or advancement
  • Work that isn’t engaging or challenging
  • Lack of social support
  • Not having enough control over job-related decision
  • Conflicting demands or unclear performance expectations

It is very important to control the stress and take the proper steps before it affects your life.

Track your stressors. Keep a journal for a week or two to identify which situations create the most stress and how you respond to them. Include the people and circumstance involved and the physical setting and how you reacted. Did you raise your voice? Get a snack from the vending machine? Go for a walk? By taking notes you find patterns among your stressors and your reactions to them.

Take time to recharge. We need time to replenish and return to our pre-stress level of functioning. This requires “switching off” from work by having periods of time when you not engaging in work related activities, or thinking about them. When possible, take time off and unwind, so you come back to work feeling reinvigorated and ready to perform your best. When you’re not able to take time off, get a quick boost by turning off your smartphone and focus your attention on non-work activities for a while.

Learn how to relax. Techniques such as meditation, deep breathing exercises, and mindfulness. Start by taking a few minutes each day to focus on a simple activity like breathing, walking, or enjoying a meal. Being able to focus on a simple activity without distraction will get stronger will practice. You will find that you can apply it many different aspects of your life.

Get some support.  Accepting help from trusted friends and family members can improve your ability to manage stress. Your employer may also have stress management resources available through them.

If you’re human, you’re going to have stress. But there is a healthy limit and an unhealthy limit. Don’t let it get to where it’s unhealthy!

Wild Fire Zones

7/25/2018 (Permalink)

Fire Damage Wild Fire Zones Field fire

We have had a really wet spring this year, and that can mean two different things. On one hand, the trees, grass and shrubs are growing lush and green. But unfortunately in Casper, it does turn brown later in the season, and makes fuel for fire. There are many things that can start a wildland fire, anywhere from human irresponsibility to naturally-occurring events, such as lightning strikes. There are steps you can take to protect your home, whether you reside in the city, up in the mountains, or out on the Wyoming prairies. There are 3 types of defensive zones to help protect your home:

Zone 1

  • Prune and maintain any plants to prevent excessive growth. Also, remove all dead branches, stems and leaves within and below the plant.
  • Do not store firewood or other combustible materials anywhere in this zone. Keep firewood at least 30 feet away from structures, and uphill if possible.
  • Remove any branches that overhang or touch the roof, and remove all fuelswithin 10 feet of the chimney.
  • Remove all pine needles and other debris from the roof, deck and gutters.
  • Rake pine needles and other organic debris at least 10 feet away from all decks and structures.

Zone 2

  • Limit the number of dead trees (snags) to one or two per acre. Be sure snags cannot fall onto the house, power lines, roads or driveways.
  • Small groups of two or three trees may be left in some areas of Zone 2, but leave a minimum of 30 feet between the crowns of these clumps and surrounding trees.
  • Remove all ladder fuels from under remaining trees. Prune tree branches off the trunk to a height of 10 feet from the ground or 1/3 the height of the tree, whichever is less.
  • Locate propane tanks and natural gas meters at least 30 feet from any structures, preferably on the same elevation as the house.
  • The tank should not be located below your house because if it ignites, the fire would tend to burn uphill. Conversely, if the tank or meter is located above your house and it develops a leak, gas will flow downhill into your home.
  • Do not visibly screen propane tanks or natural gas meters with shrubs, vegetation or flammable fencing. Instead, install 5 feet of nonflammable ground cover around the tank or meter.

Zone 3

  • While tree pruning generally is not necessary, it may be a good idea from the standpoint of personal safety to prune trees along trails and firefighter access roads. Or, if you prefer the aesthetics of a well-manicured forest, you might prune the entire area. In any case, pruning helps reduce ladder fuels within tree stands, thus reducing the risk of crown fire.
  • Remember to consider the hazards associated with ladder fuels. A forest with a higher canopy reduces the chance of a surface fire climbing into the tops of the trees, and might be a priority if this zone has steep slopes.

Safety Tips on How to Handle Mold

7/13/2018 (Permalink)

Mold Remediation Safety Tips on How to Handle Mold Safety Tips on How to Handle Mold

If you see visible mold or think you have mold in a room of your home, there are some measures you should take to keep it from spreading.

Things to do:

  • Call a Certified Industrial Hygienist (CIH)
  • Stay out of the affected room
  • Turn off the HVAC system in that room

Things not to do:

  • Don’t disturb the mold
  • Don’t blow air in the area
  • Don’t spray bleach or other cleaning products

SERVPRO of Casper specializes in mold remediation. We have technicians that are IICRC (Institute of Inspection of Cleaning and Restoration) certified specifically as AMRT (Applied Microbial Remediation Technicians).

If you have any concerns that you may have mold, call SERVPRO of Casper before buying the “do-it-yourself” mold testing kits from the hardware store. These kits typically involve a swab and a Petri dish. Because normal environments always contain a small amount of mold spores, using them will always end with a “positive” test result, even if there is no real problem in your home. A visual inspection by the professionals at SERVPRO, coupled with testing performed by a qualified CIH will give you accurate answers, and a plan to properly take care of any microbial problems you may have.

Moldy Crawl Spaces

7/10/2018 (Permalink)

Mold Remediation Moldy Crawl Spaces Mold in Crawl Space

When was the last time you checked out your crawlspace?

If you haven’t inspected your crawlspace in a while you probably should, and check it regularly as well.  At any time you could have water damage in your crawlspace and never know it. People often think that their crawlspace is just dirt, and the water will simply absorb into the ground. Often, this is true. But larger amounts of water, continuous leaks, or high bentonite content in the soil (common in Casper) could mean that it will not dry out on its own quickly. With saturated soil and standing water, high humidity can develop in the crawlspace. If that humidity condenses on the underside of the subfloor and flooring joists, secondary damage can occur. If these porous materials stay wet, mold can grow. With its lack of sunlight and air flow, a crawlspace is a perfect environment for microbial growth.

If you check your crawlspace and see any suspected microbial growth, give SERVPRO a call. We will come out and do a free inspection. We will review the steps that need to be taken to bring your crawlspace back to a safe state. Call SERVPRO of Casper today for your free assessment at 307-235-6558.

The different types of flooding.

7/9/2018 (Permalink)

Storm Damage The different types of flooding. Flooded streets

Did you know that there is 3 Types of Floods? If you didn’t there is, there is Coastal (Surge Flooding), Fluvial (River Flood), and Pluvial (Surface Flood). Each is unique on how much damage it can cause, and how soon the cleanup can be. Here are the ways the 3 are different from each other. 

Coastal (Surge Flooding) -

A coastal flood lies on the coast of a sea, ocean, or other large body of open water. Extreme tidal conditions caused by severe weather such as hurricanes and other storms. These types of storms push water onshore which causes coastal flooding. In this type of flood, water overwhelms low-lying land and often causes devastating loss of life and property.

Coastal Flooding is categorized in three levels:

Minor: A small amount of beach erosion will occur but no major damage is expected.

Moderate: A fair amount of beach erosion will occur as well as damage to some homes and businesses.

Major: Serious threat to life and property. Large-scales beach erosion will occur, numerous roads will be flooded, and many structures will be damaged.

Fluvial (River Flooding) –

River, or riverine flooding, occurs when excessive rainfall over an extended period of time causes a river to exceed its capacity. Snow melt and Ice jams can also cause the river to spill over. The damage from the fiver flood can be widespread as the overflow affects smaller rivers downstream.

There are two main types of riverine flooding:

  • Overbank flooding occurs when water rises overflows over the edges of a river or stream. This is the most common and can occur in any size channel. Anywhere from streams, to rivers.
  • Flash flooding can be intense, high velocity torrent of water that occurs in an existing river channel with little to no notice. Flash floods are very dangerous, and destructive not only because of the force of the water, but also the hurling debris that is often swept up in the flow.

Pluvial (Surface Flood) -

Surface water flood is caused when heavy rainfall creates a flood event independent of an overflowing water body. You don’t have to be near a body of water to be out of a flood risk, it can even happen in urban areas.

After Fire Tips

6/26/2018 (Permalink)

Fire Damage After Fire Tips Fire/Smoke damage kitchen.

The aftermath of a fire can be chaotic and emotionally devastating. You may be concerned with the damage done to your property, and the business you’re likely to lose as a result of it. Although it can be difficult, it’s important to stop, take a deep breath, and prioritize what needs to be done. Follow these steps to help make sure your loss goes smoothly as possible.

  1. Contact Your Insurance Provider

    It’s important to contact your insurance provider first, so that you can begin the process of filing a claim. Your provider will want to send a claims adjuster to assess the damage, and the sooner this can be scheduled, the sooner you will receive payment to pay for restoration services.

    2. Secure Your Property

    Fire can leave your building with large holes in the walls and ceilings, leaving the contents exposed to further damage. Your insurance will cover damages from the fire, but it won’t cover damage from rain and snow entering the building after the fire, or theft resulting from the building being easily accessible.
  2. Document the Damage

    Your insurance company will require evidence of your losses. Take photographs or videos of as much damage as you can without putting yourself in danger. It’s also good to compile a list of everything lost in the fire. If you have receipts or other documentation, start pulling these together. 

    4. Resist the Temptation To Clean Up

    Although you may feel tempted to begin throwing things away or making repairs, don’t. It’s important that the claims adjuster has a chance to assess the original damage. It’s also better to let a fire restoration specialist assess your property before throwing it out. Items you believe to be destroyed by smoke damage may actually be salvageable through smoke cleaning.

If you experience a loss, give us a call. We will come out and discuss the process, on what we can and cannot do, and how to get started in the restoration process.

Mold Clean Up

6/8/2018 (Permalink)

Mold Remediation Mold Clean Up Moldy Drywall

Mold damage on a water loss

A lot of different materials in your home can be affected by water damage, and some of these materials can grow mold if not taken care of right away. Here are a few examples:

Drywall:

The paper backing on drywall is organic, and is susceptible to mold growth. Humidity and moisture in a structure can aggravate the growth of mold. Drywall that is contaminated by mold has to be cut out and removed properly, to keep any spores and hyphal fragments from spreading.

Wood Framing:

Because wood is a purely organic material, mold can quickly form and colonize on it. This is especially true of framing that is covered by drywall. The lack of light and airflow inside a wet wall cavity creates optimal conditions for mold growth. Once moldy drywall is removed, some mold growth on the wood framing can be expected. It is important that the mold is properly removed from the framing, and that the framing is properly dried, before new drywall is installed.

 Carpet:

Modern carpets are made almost exclusively of synthetic materials. While synthetic materials are not a viable food source for mold, the carpet face, backing, and pad normally have dust trapped in or under them. This dust (dead skin cells, pet dander, etc.) can support mold growth. Carpet and pad can hold a lot of water, so it’s important to begin water removal quickly. If there is mold on the carpet, just like on drywall, properly removing carpet and pad and treating the subfloor will help prevent further spreading of spores. After structural drying is complete, new carpet and pad can be installed.

If you encounter any mold in your home, call SERVPRO of Casper at 307-235-6558 today. We can send a certified technician to inspect the damage, and guide you through the steps to remediate it properly.

What to do in case of a flood

6/5/2018 (Permalink)

Storm Damage What to do in case of a flood Flooded homes

Many people believe that because we Wyomingites don’t live near an ocean, our homes are not at risk of flooding. Even though we won’t have sea water near our homes, we still can have rain water, river water, or even lake water. You should always be prepared for anything, because it can happen when you least expect it. Here are some tips to stay safe while you’re indoors and outdoors.

Indoors:

  • Turn off the power and water mains if instructed to do so by local authorities.
  • Boil tap water until water sources have been declared safe.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Continue listening to local area radio, NOAA radio or TV stations for the latest information and updates.
  • Don’t use gas or electrical appliances that have been flooded until they have been inspected by a qualified technician.
  • Dispose of any food that comes into contact with flood water.

Outdoor:

  • Don’t walk, swim or drive through floodwater. Just six inches of fast-flowing water can knock you over.
  • If caught on a flooded road with rapidly rising waters, get out of the car quickly and move to higher ground.
  • Don’t walk on beaches or riverbanks.
  • Don’t allow children to play in or near flood water.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Stay out of areas subject to flooding. Under passes, dips, low spots, canyons, washes, etc. can become filled with water.

You can never be too prepared for any kind of disaster. The most important thing is to stay aware of conditions, so you can ensure the safety of yourself and your family.

Commercial Services

5/21/2018 (Permalink)

Commercial Commercial Services Commercial Building

When it comes to commercial cleaning and restoration services, SERVPRO is a leader in the industry. We are available 24/7 365 day. SERVPRO of Casper responds quickly to your business’s fire, water, and mold damage emergencies.

Here are some commercial services we provide:

  • Commercial Restoration Services
  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events

We also offer Commercial Cleaning Services. We have the specialized equipment, various products, and skilled cleaning methods to make your business look its very best.

  • Commercial Cleaning Services
  • Air Ducts and HVAC
  • Bio-hazard and Sewage
  • Post-Construction Cleanup
  • Carpet, upholstery, area rugs, and drapes
  • Ceilings, Walls and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

When the need arises for professional cleaning or emergency restoration services, SERVPRO of Casper is here for you to make it “Like it never even happened.”

Food Mold Growth

5/4/2018 (Permalink)

Mold Remediation Food Mold Growth Moldy Food

How can you minimize mold growth?  Cleanliness is vital in controlling mold. Mold spores from affected food can build up in your refrigerator, dishcloths, and other cleaning utensils.

  • Clean the inside of the refrigerator every few months with 1 tablespoon of baking soda dissolved in a quart of water. Rinse with clear water and dry. Scrub visible mold on rubber casings using 3 teaspoon of bleach in a quart of water.
  • Keep dishcloths, towels, sponges and mops clean and fresh, a musty smell means they’re spreading mold around. Discard items you can’t clean or launder.
  • Keep the humidity level in the house below 40%.

How can you protect food from mold?

  • When serving food, keep it covered to prevent exposure to mold spores in the air. Use plastic wrap to cover foods you want to stay moist – fresh, or cut fruits and veggies, and greens and mixed salads.
  • Empty opened cans of perishable foods into clean storage containers and refrigerate them promptly.
  • Don’t leave any perishables out of the refrigerator more than 2 hours.
  • Use leftovers within 3-4 days so mold doesn’t have a chance to grow.

How should you handle food with mold on it? Buying small amounts and using food quickly can help prevent mold growth. But when you see moldy food:

  • Don’t sniff the moldy item. This can cause respiratory trouble.
  • If food is covered with mold, discard it. Put it into a small paper bag or wrap it in plastic and dispose in a covered rash can that children and animals can’t get into.
  • Clean the refrigerator or pantry at the spot where the food was stored
  • Check nearby items the moldy food might have touched. Mold spreads quickly in fruits and vegetables.

Commercial Duct Cleaning

4/23/2018 (Permalink)

Commercial Commercial Duct Cleaning Commercial Duct Cleaning in Casper, WY

Owners or maintenance mangers don’t really think about duct cleaning when it comes to their yearly deep clean of their building. But it is just as important as cleaning floors, baseboards, and windows.        

Poor indoor air quality, inefficient air filtration, and duct leaks can all result in dust entering the duct system. This dust can accumulate and start to break off and re-enter in the air. This is why workspaces become dusty faster.

Pest infestations are another reason to have your ducts cleaned. It’s not uncommon for mice, squirrels, bees, and other pests to find their way into the duct system. They leave behind nesting material, hair, and dead insects. Particles of these are then blown out into your workspace.           

When you get ready to do your deep cleaning for the year, call in the professionals at SERVPRO of Casper to inspect and clean your ducts.                                 

Safety grilling tips

4/16/2018 (Permalink)

Fire Damage Safety grilling tips Grilling Season is here!!!!

The weather is getting nicer, and the urge to grill is getting stronger. To make sure you have a safe grilling season, we will provide a list of safety precautions, such as how to check you gas lines before you start grilling and where to place your grill. Grilling is supposed to be fun and relaxing. Don't let one grilling mistake ruin your summer!



General grilling tips:

 -    Propane and charcoal BBQ grills should only be used outdoors.

 -    The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.

 -    Keep children and pets away from the grill area.

 -    Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.

 -    Never leave your grill unattended.




Before you use your grill:

Check the major connection points between the gas (propane) tank hose and the regulator and cylinder, and where the hose connects to the burners. Tighten if loose.

  • Check the gas (propane) tank hose for potential gas leaks. To do that:
    • Apply a light soap and water solution to the hose using a brush or spray bottle.
    • Turn the propane tank on. If there is a gas leak, the propane will release bubbles around the hose (big enough to see).
    • If there are no bubbles, your grill is safe to use.
  • If there are bubbles, turn off the tank and check connections If the leaks continue, then have your grill serviced by a professional before using it again.
  • If the leak doesn’t stop, call the fire department immediately.

When the grill is on:

  • As you are cooking, if you smell gas, turn off the gas tank and burners.
  • If the leak stops immediately, get the grill serviced by a professional before using it again.
  • If the smell continues, move away from the grill and call the fire department immediately. Do not move the grill.
Charcoal grills
  • There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire once it starts burning.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • There are also electric charcoal starters, which do not use an open flame. Be sure to use an extension cord rated for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

By following these steps this will help you have a safe and happy grilling season.

  • HAPPY GRILLING!!!




Clouds

4/16/2018 (Permalink)

Storm Damage Clouds There is all kinds of clouds.

Did you know there are different kinds of clouds that can deliver rain and snow, as well as thunderheads that can produce lightning and heavy precipitation?

Rain/Snow

Stratus clouds are low to mid-level clouds that develop into horizontal, flat formations, and stratus clouds can appear dark and dense or white and puffy. Storm fronts are often preceded or followed by stratus cloud formations carrying precipitation as rain or snow. Because temperatures are warmer closer to Earth and cooler higher up in the atmosphere, low-hanging stratus clouds generally bring rain while higher stratus clouds are associated with snow.

Thunderheads

Cumulus clouds are dense and puffy vertical cloud formations that extend as high as 15,000 meters (50,000 feet) into the atmosphere. Although cumulus clouds are common on sunny, fair-weather days, they earn the moniker of thunderheads because of their tendency to produce thunderstorms. A cumulus cloud becomes a cumulonimbus cloud capable of severe thunderstorms when sufficient heat, updraft and moisture combine in the cloud to produce lightning, thunder and heavy rains.

The next time you see cloud formations in the sky, see if you can figure out what kind it is.

Reasons to Call SERVPRO of Casper for your water damage

4/13/2018 (Permalink)

Water Damage Reasons to Call SERVPRO of Casper for your water damage SERVPRO Ready 24/7 365 days a year

Why call SERVPRO of Casper for your water damage?


When it comes to restoring your home properly, having well-trained experts on the job is critical.Our team members receive the best training in the industry. We send our employees to IICRC (Institute of inspection Cleaning and Restoration Certification) classes to get them certified as water restoration technicians (WRT). We also go above that and send some of our select technicians to more advanced drying classes, such as Applied Structural Drying (ASD) and Commercial Drying Specialist (CDS). Because the IICRC is the certifying body that establishes and maintains the standard for water damage restoration, it is important that certified technicians are on-site to address your water damage. They can ensure that all standards are met, and that your home is dried safely and effectively.

We have the most up-to-date equipment available in the restoration industry. From moisture meters and thermal imaging to find all of the hidden moisture, to high-efficiency air movers and dehumidifiers to dry it out quickly. We have an arsenal of specialty drying equipment as well, so we can tackle difficult drying projects such as hardwood floors and tile. And in order to ensure the air quality in your home when microbes may be present, we have large-capacity HEPA air filtration devices to scrub the air.

When we arrive at your home, we thoroughly inspect the damage, and discuss our strategy for drying out your property. We explain the steps that we will perform to remove the water, as well as our plan for deploying equipment and starting the drying process. Once we are done with the emergency services portion of the job, we will visit the property daily to monitor the progress of the drying. We check the moisture content of the materials, and the temperature and humidity conditions to ensure optimal drying. As areas gradually become dry, we remove the equipment that is no longer needed, and take all drying equipment out when the process is complete.

By having the right people, tools, and training, the team at SERVPRO of Casper can properly assess the damage in your home, get the water out quickly, and thoroughly dry your property and belongings. Trust our experts to make your water damage “Like it never even happened.”

Commercial Safety Tips

3/28/2018 (Permalink)

Commercial Commercial Safety Tips Safety is everyone's responsibility

Whether you own a business or you’re an employee, safety is everyone’s responsibly. It is important to know where the exits are, where the fire extinguishers are, and how to use them. There are a lot of simple safety measures that can save someone from getting hurt, or worse.   Here are a few easy steps to help reduce the risk of accidents:

  • Don’t allow trash and litter to accumulate unnecessarily
  • Keep the office and dock areas neat and clean
  • Know where fire alarm pull stations and extinguishers are located
  • Make sure you know the different types of fire extinguishers and how to use them. Check extinguishers periodically to see if they are charged and well-marked.
  • Store hazardous materials in designated areas
  • Keep exits free of obstruction
  • Make sure there are good connections and effective grounds in the wiring
  • Smoke only where permitted
  • Keep equipment clean and use it properly
  • Handle flammable liquids with caution
  • Know the proper exits and procedures in case of an emergency
  • If you store hazardous materials properly, the chances of fire, spills, and accidents are greatly reduced. A leaking drum of lacquer thinner can be a fire hazard unless the right precautions are taken. Make sure you know the loading and storage chart so you don’t load non-compatible materials on the same trailer or in the same area of the terminal.
  • Every terminal should have an emergency plan. In case of fire or other emergencies, procedures should outline who is to call the fire department and how the building is to be evacuated.
  • When a fire or emergency evacuation does occur, don’t panic. Keep calm and follow instructions
  • Following rules is not just the responsibility of the safety supervisor or the terminal manger, its everyone’s responsibility.

By following these tips, you can help ensure that everyone goes home safe and sound at the end of each work shift.

Never to prepared for a storm

3/13/2018 (Permalink)

Storm Damage Never to prepared for a storm Thunder storm preparedness.
 Spring is right around the corner, so it’s a great time to start planning for spring and summer storms. There are many different kinds of storms that can occur during these times of year. Depending on what region of the country you live in, you could potentially be affected by multiple types of storm events. Some areas are more prone to tornadoes or thunderstorms, while coastal areas can be susceptible to hurricanes. You should always be prepared for what could happen to your property, both inside and outside your home. The American Red Cross provides extensive information explaining the different steps you should take to be prepared for a storm.
Here are some tips on what you can do to be prepared:

  • Learn about your local community’s emergency warning system for severe   
  • Discuss thunderstorm safety and lightning safety with all members of your household.
  • Pick a safe place in your home for household members to gather during a thunderstorm. This should be away from windows, skylights and glass doors that could be broken by strong winds or hail.

-  Make a list of items to bring inside in the event of a severe thunderstorm.

-  Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches.

-  Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home.

-  Consult your local fire department if you are considering installing lightning rods.

-  Get trained in first aid, and learn how to respond to emergencies.

-  Put together an emergency preparedness kit.

PPE

1/31/2018 (Permalink)

Mold Remediation PPE Images of the different types of Personal Protective Equipment.

Personal Protective Equipment (PPE)

When dealing with mold remediation, it is critical to wear the appropriate PPE (Personal Protective Equipment). Protection of the respiratory system, eyes, and skin is important during mold removal tasks. Depending on the type of job or the specific kind of job site (such as industrial shops), it may be necessary to wear additional protective equipment. These environments can have inherent hazards that require additional protection, such as safety-toed boots, metatarsal protection, and hard hats.

 Some of the different types of PPE are:

  • Hard hat for overhead impact or electrical hazards
  • Eye protection with side shields, or protective goggles
  • Gloves chosen for job hazards expected (e.g., heavy – duty leather work gloves for handling debris with sharp edges and/or chemical protective gloves appropriate for chemicals potentially contacted)
  • ANSI-approved protective footwear
  • Respiratory protection as necessary—NIOSH N95 face pieces may be used for nuisance dusts (e.g., dried mud, dirt and silt). NIOSH P100 respirators are typically used on mold projects to protect against airborne contaminants. Filters with an activated charcoal layer may be used for nuisance odors.

Its best to let the professionals take care of your mold clean up. The professionals at SERVPRO of Casper have the knowledge and training to remediate mold damage safely and effectively.

Smoke Detectors

1/23/2018 (Permalink)

Fire Damage Smoke Detectors Smoke detectors will help save lives.

Whether you’re at home, a hotel, or on a cruise ship, smoke detectors are important to you and your loved ones. They give residents peace of mind, and it helps get people out safely in the event of a fire or smoke emergency.

 If they aren’t properly maintained, they can become a nuisance, beeping when the batteries are low. The constant beeping can drive you and others crazy. And they become unreliable in this low-power state.

Here are some quick tips to help keep your smoke detectors in good working order, and your family protected:

  • At least one smoke detector should be installed on every level of your home, but it’s best to have one in each bedroom.
  • Change the batteries once a year. Changing your batteries in the spring when you do your spring cleaning or on New Year’s Day is easy to remember.
    • If you replaced the batteries (and you're sure the batteries are fresh) and your alarm is receiving power but it still won't stop chirping, the detector probably needs to be reset. Disconnect it from the ceiling, remove the battery, and press and hold the test button for 15-20 seconds. The unit should beep several times, and stop. Put the battery back in and reconnect the detector to your ceiling or wall.
  • Test your smoke detectors once a month.
    • If the alarm doesn't sound when you press the test button, try pressing and holding for 10-20 seconds. If it still doesn't work, the battery could be loose, or your AC or power may not be on (check that the red or green light is continuously lit). 
  • Make note of your smoke detector install and/or expiration date.
    • Alarms don't last forever: the average lifespan of a smoke detector is 10 years. If you aren't sure when it was installed, replace it immediately.  

If you end up with smoke damage in your home, SERVPRO of Casper is always here to help.

Preparing for winter storms

1/17/2018 (Permalink)

Storm Damage Preparing for winter storms Disaster supply kit

In certain parts of the United States, you have to be prepared for the conditions that come with winter. Conditions can change rapidly, and become hazardous with little to no warning. You should always be prepared whether you’re at home or driving on the roads. A lot of people don’t realize that when you’re at home, there are still risks associated with cold, snowy conditions. If your electricity goes out during a storm, you may run the risk of freezing. 

A major winter storm can last for several days, and in some cases, it can have high winds with it. Strong winds and high humidity can create a lower wind chill factor, increasing the risk of frostbite to exposed skin. Winter storms can make driving and walking hazardous. Always listen to the radio and tv for the latest forecast. You should also visit the Wyoming Department of Transportation’s travel information site, at http://www.wyoroad.info , before doing any traveling.

Here are some tips on how to be prepared for a winter storm:

Before a winter storm:

  • Have a disaster plan.
  • Prepare a disaster supplies kit for your home and car. Include a first aid kit, canned food with opener, bottled water, battery-operated radio, extra batteries, flashlight, protective clothing, and blankets, and matches.
  • Be aware of changing weather.

During a winter storm:

  • Stay indoors and dress warmly.
  • Eat regularly. Food provides the body with energy for producing its own heat.
  • Drink water. Also, drink warm broth and juices.
  • If you must go outside, wear layered clothing, mittens and a hat.
  • Watch for signs of hypothermia and frostbite.
  • Keep dry. Change wet clothing to prevent the loss of body heat.
  • If you must drive, carry a cell phone with a fully-charged battery.
  • Let someone know where you’re going, just in case your car gets stuck.
  • If you’re car gets stuck, stay with it and wait for help unless help is visible within 100 yards. Use maps and car mats to stay warm.

After a winter storm

  • Avoid driving until conditions have improved.
  • Avoid overexertion. Heart attacks from shoveling snow are the leading cause of deaths during the winter.
  • Check on neighbors to make sure they are okay.

Your friends at SERVPRO of Casper hope you have a safe and warm winter!!!

Water Categories

12/22/2017 (Permalink)

Water Damage Water Categories IICRC

When hiring a restoration company, you want to make sure that they can take care of your damage properly. It’s always a good idea to make sure the lead technician is IICRC-certified in the type of restoration you are having done (water damage, fire and smoke damage, etc.) It is especially important for water damagesWater damage mitigation that is improperly performed can cause health problems for your family in the future.

It is critical that the company working in your home or office is insured for this type of work, and they perform thorough background checks on their employees.  SERVPRO of Casper meets all of these qualifications. With over 30 years of serving the people of Casper, and Natrona and Converse counties, we have developed a strong reputation of honesty and precise, high-quality workmanship.

The industry standard for water damage restoration is ANSI/IICRC Standard S500. There are a lot of technical matters in this standard that must be carefully adhered to. IICRC-certified technicians have been trained on this standard, and can bring your home or office back to a dry, safe, healthy state.

One example of a technical detail in the ANSI/IICRC Standard S500 is determining the category of water in the property. This helps establish the level of contamination in the water, and guides the decisions on what materials can be dried, versus what must be removed and disposed of.

Category 1 – This is a liquid from a clean and sanitary source, like faucets, toilet tanks, drinking fountains and broken pipes. This water has minimal contamination, but must be addressed quickly. If it is not cleaned up in a timely manner, category 1 water can degrade into category 2.

Category 2 – This is often referred to as gray water, and is described as having a level of contaminants that may causes illness or discomfort if ingested. Some sources could be dishwasher, washing machine drainage, sink drains, and toilet overflow that is NOT from beyond the trap, with some urine but no feces. Again, rapid removal and drying is important. Category 2 water that is allowed to dwell for a period of time can degrade into category 3 water.

Category 3 – This category of water is considered to be grossly unsanitary. Often referred to as black water, some sources could include sewer back up, flooding from rivers or streams, toilet overflow from beyond the trap, and stagnant liquid that has started bacterial growth.

SERVPRO of Casper Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it so you don’t have any further problems.

Area Rug Cleaning

12/22/2017 (Permalink)

Commercial Area Rug Cleaning Commercial or Residential Area Rug Cleaning

Area Rug Cleaning

Home and business owners typically think about the cleanliness of the carpets in their home or office. But area rugs and commercial walk-off mats are often overlooked. Ironically, the rugs and mats usually get more foot traffic than the carpets, and can develop a build-up of deeply-compacted soil. It is important to get them cleaned regularly, to prolong their life.  This is especially true of commercial walk-off mats. They are designed to capture outdoor soils from your footwear, so it is not tracked into the building. Cleaning these mats removes the buildup of soiling, so they can be more efficient in keeping the dirt out of your business.

            Soil protectant is a great add-on service after rug and mat cleaning. It will make them more resistant to permanent staining when an accidental spill or spot happens. Soil protectant can also prevent ordinary soils from strongly binding to the rug or mat fibers, making them more responsive to cleaning. It’s a great way to protect your investment!

            Whether it’s a sturdy commercial mat, or a delicate oriental rug, the professionals at SERVPRO of Casper have the tools and training to keep them looking their best. Call us at 307-235-6558 for a free evaluation and estimate.

Frozen Pipes Part 1

12/21/2017 (Permalink)

Water Damage Frozen Pipes Part 1 Freezing Temperatures in Casper Wyoming

Frozen Pipes 

Sometimes, customers don’t understand why their pipes break after there was frozen water in them. The reason is that water expands when its frozen, exerting a lot of pressure on the pipe that is holding it. With the water expanding in the pipe, it causes it to split and break.

The pipes that are more likely to freeze are:

  • Pipes that are exposed to severe cold, such as outdoor hose bibs, swimming pool supply line, and sprinkler lines.
  • Water supply pipes in unheated interior area like basement and crawl spaces, attics, garages, or kitchen cabinet.
  • Pipes that run against exterior walls that have little or no insulation.

How to Protect Pipes from Freezing

Here are some suggestions on how to protect your pipes from breaking, before the freezing temperatures arrive.

  • Drain water from swimming pool and sprinkler supply lines. Follow the manufacturer’s or installer’s directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check areas where water supply lines are located in unheated areas. Look in the garage, under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes, such as heat tape, pipe sleeve, and heat cable. Newspaper can provide some insulation and protection.
  • Consider relocating exposed pipes to provide increased protection from freezing.

Frozen Pipes Part 2

12/21/2017 (Permalink)

Water Damage Frozen Pipes Part 2 Frozen pipes in Casper Wyoming

How to prevent Frozen Pipes

  • Keep garage doors closed if there are water supply lines in the garage
  • Open cabinet doors to kitchen and bathroom, and if there is a sink in the laundry room, to allow warm air to circulate around the plumbing. Remember, by opening the cabinet doors, you are exposing all the harmful chemicals stored in these areas. Be sure to move them away from kids and pets.
  • When the weather is at freezing temperatures, let cold water drizzle from the faucet served by exposed pipes. Doing this helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature (70 degrees) during the day and night. Your heating bill may be higher, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55 degrees.

How to Thaw Frozen Pipes

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (keep away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame devices.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe, call a licensed plumber.
  • If you have a frozen pipe it’s a good idea to check the others. Weather that is cold enough to freeze a single pipe will often freeze multiple pipes in the structure.

Holiday Decoration Safety Tips In Casper, WY

12/12/2017 (Permalink)

Fire Damage Holiday Decoration Safety Tips In Casper, WY Holiday Decorations

With the holiday season, we all get excited about the cooking, baking, and setting up Christmas decorations. But unfortunately, with all the excitement we become complacent, and we don’t think of safety first. 

According to the US Consumer Product Safety Commission there were 15,000 injuries related to holiday decorations in 2012. Mishaps send about 250 people to the emergency room daily, with falls, cuts and back strains topping the list of injuries. To ensure you have a safe, healthy, and happy holiday season with your friends and family, here are 12 tips to keep in mind as you deck out your home:

  1. Keep live trees away from heated sources – Keep your tree from heated sources such as fireplaces and heaters. It’s a good idea to keep a fire extinguisher near your tree. Live trees are highly flammable because of the needles and sap.
  2. Hydrate your tree - When picking your tree you want to pick the greenest one. It’s one way to keep your tree from drying out so quickly. Make sure you check it every other day to make sure the water does not run out. A dried out tree is more flammable then a hydrated one.
  3. Artificial tree - When purchasing an artificial tree you want to make sure that it’s labeled “fire resistant.” Artificial trees that are fire resistant have a low chance of catching on fire.
  4. Burning wrapping paper in the fireplace - Paper can catch fire very quickly and cause a flash fire.
  5. Work as a team - When stringing lights and decorations higher than you can reach, make sure you use a proper ladder and someone supporting the base.
  6. Double check your lights - Check and replace any lights that may have frayed wires, broken sockets, and loose connections. Make sure you don’t put indoor-rated lights outside; you want to check the label to see if they are designed to be hung outdoors. You want to make sure that you don’t string too many lights together so you don’t over strain the cords and cause a fire.
  7. Power down at the end of the night – Turn off all your lights before going to bed. It’s also a good idea to do that before you leave your home. In case of an electrical short, you can avoid significant damage when caught in time.
  8. Prevent electrical cord damage – Don’t mount electrical cords in areas that are at a high risk of crimping or damaging the cord. When hanging them, make sure you use hooks or insulated staples instead of nails or tacks.
  9. Secure candles – When buying candles, it is best to buy them in a glass container with a lid. Make sure candles are placed on a sturdy platform to help prevent tipping. Always snuff out the candles before leaving your home or going to bed.
  10. Use unbreakable ornaments – If you have fragile ornaments, place them out of reach of pets and kids.
  11. Fake food – It’s best to avoid artificial candy or food around pets and children.
  12. Poisonous plants – Poinsettias are poisonous when eaten, so it’s a good idea to keep them out of reach of kids and pets.

Happy Holidays from all of us at SERVPRO of Casper!

Smoke Damage

12/12/2017 (Permalink)

Fire Damage Smoke Damage Smoke Damage in Casper, WY

Smoke has many interesting characteristics, such as where it travels and how easily it is able to penetrate materials. It’s fascinating to learn the different types of smoke and what materials cause it, and the different kinds of cleaning methods necessary for each type. SERVPRO has many different tools, cleaning products, and deodorization methods that are specifically designed to target each type of smoke. Our technicians know which type of product to use, and how to address the little particles of smoke that hide in cracks, corners, and crevices.

 SERVPRO of Casper’s trained technicians are experienced in identifying what type of smoke is present,  what cleaning method is best for the situation, and what needs to be cleaned.  Through the years we have had calls from many customers that have attempted to do the cleaning themselves, They found that smoke cleanup is very challenging, and best left to the professionals for effective restoration. Customers don’t realize all the little stuff that needs cleaned and the areas that are easily missed. They don’t have access to professional smoke removal products, and the deodorization tools to make sure the problem is fully and properly corrected.

The different types of smoke:

Wet Smoke: (Plastics and Rubber materials)

Low heat, smoldering, pungent odor, sticky, smeary. Wet smoke has become more common, as we have ever-increasing amounts of plastic items in our homes. These residues are best cleaned up using “wet” methods, such as liquid cleaners. Pre-deodorizing this type of smoke damage with thermal fogging can aid greatly in the cleaning.

Dry Smoke:  (Paper and Wood materials)

Fast burning, high temperatures, fine, dry particles. “Dry” cleanup methods, such as dry-clean sponges, are typically used to remove most of this smoke. Sometimes, additional wet cleaning needs to be done if the smoke is heavily-concentrated.

Protein Fire Residue: (Protein Foods Meats and Beans)

Discolors paints, and varnishes, extreme pungent odor. This is the most difficult type of smoke to effectively deodorize. Wet-cleaning with grease-cutting additives is necessary. Multiple methods of deodorization, including activated oxygen (ozone) are also necessary.

Fuel Oil Soot: (Furnace Puff Backs)

Fuel-oil furnaces are rare in Wyoming, so puff-backs do not occur often. Cleanup of this type of smoke requires special products to break down the oily residue. In most cases, we can restore the contents and structure quickly.

Other Types: Tear Gas, Fingerprint Powder, Fire Extinguisher Dust)

Each particular loss requires special care. SERVPRO technicians understand how to identify these specialty residues, and remediate them on a case-by-case basis.

If you should have smoke damage in your home or business, call SERVPRO of Casper today. We will assess the damage, and develop a plan to restore your property quickly and effectively.

Carpet Cleaning Maintenance

8/7/2017 (Permalink)

General Carpet Cleaning Maintenance Carpet Cleaning

When most people hear the name “SERVPRO”, they think of our fire and water cleaning and restoration services. But did you know that we have been cleaning carpets and upholstery in the Casper area for over 30 years? These services are just as important to the upkeep of a home, and don’t require an emergency to give us a call!

There are many benefits to maintaining carpets:

- Increases the life span of your carpet.

- It is typically necessary to keep your carpet warranty valid.

- Enhances the appearance of any room.

- Removes dust mites that may have found a home.

- Removes spots and stains.

- Makes carpeting look and feel clean and fresh.

Properly cleaning your carpets regularly is good for your health:

- Protects indoor air quality. Carpets trap airborne pollutants. By cleaning the carpet, you are removing the pollutants, protecting the carpet and the indoor air quality.

- Prevents buildup of allergens and bacteria. Soiling of carpets can build up several unhealthy contaminants.

- Improves worker morale in commercial settings. Workers feel better about their work environment when their area is clean.

At SERVPRO of Casper, we can handle light to heavy soiled conditions on your carpet. It is recommended that residential cleaning gets done at least once every 12 months, or possibly more depending on the traffic. Commercial buildings should have their carpets cleaned every six to twelve months, also depending on the traffic. Carpets should be cleaned before they become too heavily soiled. If you wait too long, the carpets may not restore to an acceptable condition. After your carpet cleaning is done, we recommend soil protectant be applied. Soil protectant keeps soils from tightly binding to carpet fibers, so the next cleaning is more effective. It also makes the carpet more resistant to staining, so spills can be easily cleaned up. Our spotting kits also help with these spills. They contain four different products that can handle unexpected spots and spills between your regular carpet cleanings.

With our decades of experience in carpet cleaning, we can help keep your home or business looking its very best. We have all the up-to-date equipment and cleaning products to take care of your carpet cleaning needs. Whether you need just a few rooms cleaned, or an entire house or office, the professionials at SERVPRO of Casper have you covered. Call us for a free estimate at 307-235-6558.

Fire Safety for Kids

8/7/2017 (Permalink)

General Fire Safety for Kids You can never be to careful when it comes to fire safety.

When it comes to potential emergencies, the first thought many people have is “It will never happen to me”. But the reality is that we never really know if an incident will happen to us, or how severe it will be. Whether it’s a medical emergency, a water damage, or even a fire, you should always be prepared for anything, and practice active prevention. You don’t want to wait until after something happens, wishing that you could have done things differently. Every year, fires are caused by children playing with matches or lighters. Some of these fires happen in grassy fields, while others happen inside homes. All of these fires are preventable. We will share some information on escape plans, and some fire safety tips.

When creating an escape plan in your home, you should go over it with your children so they know how to get out the house. Kids typically don’t think about how they would escape from their home in a fire, so this is an important discussion to have with them.

  • Have a plan in place for children that cannot get out on their own, such as infants and toddlers. Talk about which family member is going to wake up the children and help them get out.
  • Always identify two different ways out of every room. You should know multiple ways to exit in every room in case one exit is blocked, or it is too dangerous to use.
  • Choose a destination outside the house to meet, a safe distance away. This could be across the street, or at a neighbors’ home.

In addition to fire prevention with children, there is the concern of burn prevention. In many instances of fires started by children, serious burn injuries can occur. Here are some tips to help keep your kids safe from fire and burns.

  • Children should be at least 3 feet away from anything hot. Stoves, space heaters, and curling irons are all good examples where additional caution is necessary.
  • Keep any kind of smoking materials away and placed up high, such as lighters and matches.
  • Never play with matches or lighters when your children are around. If they see adults doing this, they will think that it is okay, and possibly even fun.

 Accidents can happen at any time. But with some mindful planning, many of these can be completely avoided. If something should still happen, just know that SERVPRO of Casper is here to help anytime. Call us, day or night, at 307-235-6558.

Drapes and Blind Cleaning

7/26/2017 (Permalink)

General Drapes and Blind Cleaning Cleaning Drapes and Blinds are important too.

Drapery and Blind Cleaning

Most people are familiar with our fire and water cleanup services. Some are also aware that we provide additional services such as mold cleanup, upholstery cleaning, and carpet cleaning. But did you know that we clean window blinds and drapery? Sometimes, when Spring cleaning is being done, the window coverings in a home get overlooked. It’s actually pretty important to make sure those items do get cleaned every 2 years. Customers will ask “When should my drapes be cleaned?”

  • It is best if drapes are cleaned every 2 years.
  • Depending on the heating system, smokers in the home, and other factors, drapes may not show soil for two to six years. They should be cleaned before they are visibly soiled.
  • Oily atmospheric soil will gradually cause the fabric to deteriorate.
  • You could triple the life of your life draperies through professional cleaning, which is inexpensive compared to replacement costs.

When you are searching for a company, be very selective on your choice of professional dry cleaners. Make sure your drapes are dry cleaned ONLY!  Some drycleaners have machines that are designed for clothes, while others have equipment are designed for drapes only.  The best thing about hiring a company like SERVRPRO of Casper is that we can dry clean your drapes on-site while they are hanging up. You don’t have to take your drapes down to send them to the cleaners. And your home won’t feel like a “fishbowl” without any coverings on the windows!

In order to clean blinds, we take them down, bring them back to our shop and process them through our ultrasonic machine. Ultrasonic cleaning is a process that uses a tank of water, high-frequency sound waves, and specialized detergents. The sound waves agitate every hard-to-reach surface on the blinds to loosen soils, and the detergent suspends the soils off of the blinds. Cleaning can take anywhere from three to six minutes, depending on the level of soiling. Once the blinds are cleaned, we return them to the house and hang them back up.

Drapes and blinds collect a lot of nasty stuff over time. It is better to get them regularly serviced than let them collect too much soil. If they become excessively dirty, it becomes harder for the technicians to clean and it may not be possible to fully restore them.

We always offer free estimates. Call your local franchise, SERVPRO of Casper, today! 307-235-6558

Hot Weather Safety Tips

7/18/2017 (Permalink)

General Hot Weather Safety Tips You never want to assume when it comes to pet safety.

Pet Hot Weather Safety Tips

Pet owners are spending more time outside with their pets in the summer. But the hot weather can be very dangerous for your furry friend. To prevent your pet from overheating, here are some simple precautions.

  • Pets can get dehydrated quickly; make sure they have plenty of fresh, clean water whether it’s hot or humid outside. Make sure there are shady areas for your pets so they can get out of the sun. Don’t over-exercise them, and keep them inside when it’s extremely hot.
  • Make sure you know the symptoms of overheating in your pet:

Excessive panting

Difficulty breathing

Increased heart and respiratory rate

Drooling

Mild weakness

Stupor or collapse

Extreme symptoms:

Seizures

Bloody diarrhea

Vomiting

Elevated body temperature of over 104 degrees

Animals with flat faces, like Pugs and Persian cats, are at a higher risk of having a heat stroke. It’s because they can’t pant as effectively. Pets that have flat faces, elderly, overweight, or has heart or lung disease, should be kept in areas that are air-conditioned as much as possible.

NEVER leave your pets alone in a parked vehicle during the summer.

When temperatures are high don’t let your dog linger on hot asphalt. The heat from the asphalt can increase the body temperature; it could also burn the pads on the paws. It’s best to keep walks at a minimum during these times.

Fire and Grilling Safety

7/11/2017 (Permalink)

General Fire and Grilling Safety Grilling can be a lot of fun if done safely.

Fire and Grilling Safety Tips

Summer is here! We get the opportunity to do a lot of fun outdoor activities that we can’t do in the Winter. Among these activities, a common favorite is grilling. But there is a lot of personal responsibility when it comes to grilling. You need to make sure you are taking all the right safety precautions so you and your family can have good food and fun times, without any accidents.

Here are some Grilling safety tips:

  • Propane and Charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.

Before you use your grill:

  • Check the major connection points between the gas (propane) tank hose and the regulator and cylinder, and where the hose connects to the burners. Tighten if loose.
  • Check the gas (propane) tank hose for potential (gas) leaks.
    • Apply a light soap and water solution to the hose using a brush or spray bottle.
    • Turn the propane tank on. If there is a gas leak, the propane will release bubbles around the hose (big enough to see)
    • If there are no bubbles, your grill is safe to use.
  • If there are bubbles, turn off the tank and check connections, then have your grill serviced by a professional before using it again.
  • If the leak doesn’t stop, call the fire department immediately.

When the grill is on:

  • As you are cooking, if you smell gas, turn off the gas tank and burners
  • If the leak stops immediately, get the grill serviced by a professional before using it again
  • If the smell continues, move away from the grill and call the fire department immediately. Do not move the grill.

Charcoal grills:

  • There are several ways to get charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire once it is burning.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord rated for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

If something should go wrong, just know that SERVPRO of Casper is here to help anytime. 307-235-6558

Mold Clean Up

7/11/2017 (Permalink)

Mold Remediation Mold Clean Up SERVPRO of Casper specialize in mold clean up.

There is a common misconception that when a homeowner finds black mold in their home, that they “have the black mold”. They believe that it is mold from the Stachybotrys genus (as made infamous in various news reports), but that’s not always the case. There are over 250,000 different species of mold that have been identified by scientists, and the color of the mold is not a reliable indicator of its species.

Regardless of the specific type of mold that is present, the handling and cleanup procedures remain the same. There are 7 easy steps to safe, successful mold removal:

Step 1 – Call a professional company that has been trained and has Applied Microbial Remediation certification through the IICRC.

Step 2 – Inspection and Mold Damage Assessment – a thorough inspection to determine the extent of mold presence. In some situations, it may be necessary to have testing performed by a Certified Industrial Hygienist. They are the professionals that are qualified to perform scientific mold testing. An Industrial Hygienist will write a remediation protocol after testing. It is essentially a “playbook” with their recommended steps to properly address the mold problem.

Step 3 – Mold Containment – A containment with negative air pressure is set up in the contaminated area. This prevents the mold spores from spreading to other areas in the building.

Step 4 – Air Filtration – HEPA filters are used as part of the negative air pressure system. These filters capture the mold spores out of the air.

Step 5 – Removing Mold and Mold-Infested Materials – Certain contaminated materials, such as drywall, are bagged and disposed of. Mold is removed from wood framing and other surfaces through a variety of methods, including HEPA vacuuming, sanding, and cleaning.

Step 6- Cleaning Contents and Belongings – Your personal belongings are evaluated, and handled item-by-item. Some items may not be restorable, and will need to be disposed of. Others can be cleaned using antimicrobial products, HEPA vacuuming, or possibly laundering.

Step 7 Restoration – Once the mold has been removed and cleaned up, the property can be put back together. We have multiple contractors in the Casper area that specialize in restorative construction.

If you think you have mold in your home or office, feel free to give SERVPRO of Casper a call at 307-235-6558. We have highly-trained staff that is certified through the IICRC, and ready to help you. We can make the mold problem in your home or commercial building “Like it never even happened.”

Emergency Services

5/3/2017 (Permalink)

General Emergency Services SERVPRO of Casper 24/7 Emergency Services

SERVPRO of Casper provides 24-hour emergency service. We have the training, equipment, and expertise to handle your water and fire emergencies. SERVPRO of Casper is dedicated to being faster to any-sized disaster in Casper, Douglas, and our surrounding towns. We can respond immediately to your emergency, and have the knowledge and resources to handle your restoration or cleaning needs.

Benefits we provide:



- 24-Hour Emergency Service


- Faster to Any-Sized Disaster


- Highly Trained Restoration Technicians


- A Trusted Leader in the Restoration Industry


- Locally Owned and Operated for Over 30 Years


- Advanced Restoration and Cleaning Equipment


- Over 30 Years of Service to Central Wyoming


If you have any questions, or need assistance, SERVPRO of Casper is here for you 24 hours a day, 365 days a year. 307-235-6558


 

Home Carpet and Upholstery Spotting Kit

5/1/2017 (Permalink)

General Home Carpet and Upholstery Spotting Kit SERVPRO Spotting Kits

Professional carpet and upholstery cleaning is important to the life and appearance of your home and furnishings. But what about those little spills and mishaps that occur when you least expect them? SERVPRO of Casper sells a spotting kit to keep your carpets and upholstery looking their best between cleanings. The products in the kit are the four spotting agents that our professional technicians most frequently use. The kit has 3 refillable bottles and an aerosol can. We provide FREE LIFETIME refills on the three bottles, making this kit an excellent value.
Did you know that some commercial spotting products can actually SET a spot, making it difficult or impossible to remove? Some of these products contain a "stain blocker", designed to provide future soil protection after cleanup. But if you are not able to remove the entire spot, the remainder can be permanently sealed into the carpet by the stain blocker. With SERVPRO's spotting kit, this is not a problem. You are using the same products that the professionals use. If you are not able to remove the entire spot yourself, you can rest assured that you have not caused further harm to your carpet. Just give SERVPRO a call, and we can work on the rest of the problem spot.
The key to successful spot removal is time. The longer a spot sits, the more likely it will result in a permanent stain. Having our spotting kit on the shelf in your home lets you address the spot quickly, so you can protect the investment you have made in your carpets and furniture. This kit also saves you money, by allowing you to deal with removing simple spots, instead of calling out the professionals for these smaller problems.

In the kit you will get:

- StainZap - Is used for the effective removal of water-based stains such as coffee, tea, wine, fruit juice, sauces, grass and blood.

- Solvent Spotter - This blend is developed for removal of oil, grease, tar, gum, wax and paint from fabric.

- Urine Odor & Stain Remover - A mixture of safe, enzyme-producing bacteria is used to eliminate odors such as urine, feces, vomit, spilled foods, mildew, perspiration, skunks, grass stains, and other organic waste.

- Carpet & Upholstery Cleaner (RTU) - A blend of detergents, solvents, and cleaning agents for maximum cleaning of all fabrics. It works well on wool, cotton, nylon, and other synthetics.

- SERVPRO Furnishings Care Book - This care book explains everything you need to know to get rid of the worst stains and keep your carpet looking good. If you need additonal help, we are just a phone call away to answer your questions!

SERVPRO Spotting Slide Rule - An easy-to-use slide rule that gives you step-by-step intructions for a multitude of spot removal situations.


If you need a refill, or want to purchase a kit, feel free to stop by SERVPRO of Casper's office.

IICRC Classifications

1/30/2017 (Permalink)

Community IICRC Classifications IICRC Certified Firm

All water damages are unique in their own way. Many factors can vary, from where it originated to what it has affected. Water seems to have a mind of its own, and its migration patterns through your home or office can be unpredictable. Water loves to follow cracks in the foundation and tack strip. It even likes to hide in paint bubbles. So it's our job as a IICRC Technicians to find where the water is hiding, and figure out what class the loss is.

If you have ever end up having a water damage in your home or business in Casper, Wyoming, or the surrounding towns, SERVPRO of Casper is here for you. SERVPRO of Casper technicians are trained and certified to make sure the job is done right. We have all the latest tools, and technology to locate any water that maybe hidden in your walls or floor. When we arrive at a loss, we go over the extent of the damage, and a step by step process on what we will be doing. We use IICRC (Institute of Inspection Cleaning and Restoration Certification) Classification to determine the significant of the loss.

Here are the different types of IICRC Classifications and what it would mean for you.


Class One: Limited Intrusion

This is the smallest type of water damage you can get. Which is the smallest amount of water in your house. There will be minimal damage to walls, and contents. Depending on the location and the affected materials, just a few air movers and a dehumidifier will be used to dry out your structure.

Class Two: Water Damage with Some Spread

This is when the water has gone and soaked into the walls materials, such as baseboards, drywall, insulation, and concrete. It will have spread through out the room or multiple rooms. The water will have soaked into the floors materials such as carpet, pad, and either wood, or concrete sub-floor. With this kind of loss air movers and dehumidifier will be used to dry out your structure.

Class Three: Large Spread with Heavy Saturation

This is when the all materials such as ceilings, walls, insulation, caret and sub-floors are all saturated. The walls will be we at least 2 feet high. With this kind of loss we would use air movers, a dehumidifier.

Class Four:

This class is for specialty drying. It's for materials that take specialty equipment. Materials such as hardwood floor, brick, stone, and plaster walls. In some cases the drying may take a little bit longer. With this kind of loss we would use air movers, dehumidifier, possibly a floor mat system.

When your home or business has been affected by a water damage. Calling in the professionals at SERVPRO of Casper to respond quickly and assess the loss is an important part of the restoration process. All SERVPRO of Casper crew chiefs are IICRC Certified. Water damages don't care what's going on in your life, or what time of day it is, so we are here for you 24/7, 365 days a year.

307-235-6558.

Winter Safety Traveling Tips

12/13/2016 (Permalink)

Community Winter Safety Traveling Tips Safety is everyone's job.

Winter Traveling Tips:

No matter what job if its from cleaning your carpets or need your water damage mitigated, we will travel to you whether you live in Casper or in another town. With traveling from town to town or even staying local there is always risks especially in the winter. So we here at SERVPRO of Casper train, talk, and check in with our employees, to make sure they have everything they need to be safe on their travels. And so when they are traveling in their own vehicles they know what to do in case of an emergency.

Winter Driving Tips:

- Don't drive while you are fatigued

- Never run your vehicle in an enclosed area, such as a garage

- Be sure your tires are inflated to the right pressure

- Do not use your cruise control

- Use your seat belt every time you get into your car

- Be sure to make sure someone knows where you're going before you leave.

- Be sure your vehicle has a full tank of gas

- Make sure you allow yourself exta time to reach your destination

 

Stock Your Vehicle:

- Snow shovel, broom, and ice scraper

- Abrasive material such as sand or kitty litter

- Jumper cables, flashlight, and warning devices such as flares, and markers

- Blankets, extra set of clothes and coats

- Cell phone with charger, water, food, and any necessary medicine.

 

In Case Of An Emergency:

- Stay with you car

- Put bright markers on your antenna or window, keep the interior dome light turned on

- Run your car for short periods of time; just enough to stay warm


You can never be too careful when it comes to traveling in the winter. By following these tips, if an emergency should happen, you will know how to handle it safely.
We here at SERVPRO of Casper want to wish everyone safe travels for the holidays.

 

Carpet Cleaning in Casper, WY - Why SERVPRO?

6/7/2016 (Permalink)

Cleaning Carpet Cleaning in Casper, WY - Why SERVPRO? SERVPRO of Casper - the best carpet cleaning option to protect your investment.

If you live in Casper, Glenrock, or Douglas, you have multiple carpet cleaning companies available for your needs. But which company is the right one for you?

There are a number of questions to ask when hiring a cleaning professional:

  • “How long have you been in business?” The answer can speak volumes about a company’s reputation and experience. SERVPRO of Casper has been serving Casper, Glenrock, and Douglas since 1985.
  •  “Do you vacuum before deep cleaning the carpet?” The answer should be yes. Vacuuming before deep cleaning is critical and makes a difference in the end result. The professionals at SERVPRO of Casper always pre-vacuum on every carpet cleaning.
  • “How is your pricing structured?” Pricing should be based on the area cleaned, not by the number of rooms. Room sizes vary, so be careful of any company that quotes price by the room. SERVPRO of Casper prices your job by the square foot, and factors in the level of soiling, and what furniture you wish to have us move. This is discussed at the time of your free estimate.
  • “How much will it cost?” SERVPRO of Casper provides free estimates for every carpet cleaning. No obligation or hard-selling. No surprises, and no gimmicks. Just a solid, fair price. And we don’t just do the estimates in Casper. SERVPRO also provides free estimates to our customers in the Glenrock and Douglas areas, too!
  • “Are your technicians certified through the Institute of Inspection, Cleaning and Restoration (IICRC)?” You can rest assured that the SERVPRO technician cleaning your carpet has the latest training, and is equipped with excellent carpet cleaning equipment and supplies.
  • “Do you move the furniture or should I have it moved before you arrive? If you move the furniture, do you charge extra?” The professionals at SERVPRO of Casper know that you want a fair price for a quality carpet cleaning. Our estimator will discuss your furniture moving needs, and the pricing for the different options, at the time of your free estimate.

Call the carpet cleaning experts for the Casper, Glenrock, and Douglas areas today!

SERVPRO of Casper – 307-235-6558

Casper, Wyoming Smoke and Soot Cleanup

6/7/2016 (Permalink)

Fire Damage Casper, Wyoming Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Casper Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

·         Hot smoke migrates to cooler areas and upper levels of a structure.

·         Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

·         The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Casper will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

·         Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

·         Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

·         Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 307-235-6558

Casper, Wyoming 24 Hour Emergency Water Damage Service

6/7/2016 (Permalink)

Water Damage Casper, Wyoming 24 Hour Emergency Water Damage Service SERVPRO of Casper provides 24 hour fire and water damage restoration service in Casper, Glenrock, and Douglas.

SERVPRO of Casper is available 24 hours a day for water emergencies, large or small. When you are dealing with a flooded basement, home, or office, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 307-235-6558

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Casper has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

·         Your name and contact information

·         Your insurance information (if applicable)

·         The street address of the water-damaged home or business

·         When did the flooding or water damage occur?

·         What caused the water damage (if known)?

·         Is there electricity available (on-site)?

About SERVPRO of Casper

SERVPRO of Casper specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Carpet Cleaning in Casper, WY

6/7/2016 (Permalink)

General Carpet Cleaning in Casper, WY Carpet cleaning in progress, in a home in Casper, Wyoming.

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet. We provide our carpet cleaning services throughout Natrona and Converse County, to include Casper, Glenrock, and Douglas.

Need Carpet or Upholstery Cleaning?
Call Today – 307-235-6558

We also offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.
  •  SERVPRO® of Casper – We help to make it "Like it never even happened.®"

    We have been cleaning carpets and upholstery in the Casper area since 1985. With that much experience, you can trust that your carpets and fine upholstered furniture are in the best of hands.

    If you live in Casper, Douglas, Glenrock, or any of the other communities in the Natrona and Converse County areas, and you are considering carpet cleaning, give us a call! Our estimates are always free, with no obligations or unwanted surprises.

    Casper Experts in Carpet Cleaning, Water Damage Restoration, Fire Damage Restoration, Water and Fire Cleanup and Restoration.

    Why Choose SERVPRO?

    6/7/2016 (Permalink)

    General Why Choose SERVPRO? The team at SERVPRO of Casper. Ready when you need us.

    Why Choose Us?

  • Faster To Any Size Disaster
  • Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Casper provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time for your flooded basement, day or night. Rapid response to Casper, Glenrock, Douglas – Anywhere in Natrona and Converse counties! And in some cases, we can travel to farther areas in Wyoming.

  • Highly Trained Technicians
  • Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.  

  • Advanced Technology
  • The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Casper Professionals to restore a property back to pre-loss condition quickly, reliably, and more effectively.

    Call Us 24/7 – 307-235-6558  SERVPRO® of Casper

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