Recent Water Damage Posts

Water Damage Evaluation

1/7/2019 (Permalink)

Water Damage Water Damage Evaluation Water Damage inspection

SERVPRO of Casper is trained and certified to clean and restore your home or business. There is a lot of steps we have to do to make sure your water is taken care of properly. The following are some of the steps we take to make sure you are taken care of properly.

  • Identify the source
  • Identify the type of water
  • Perform emergency water extraction
  • Measure temperature and humidity for drying analysis
  • Survey the extent of damage and inspect the premises
  • Move and block furniture
  • Inspect carpet pad/carpet
  • Apply necessary treatments
  • Utilize drying equipment and monitor drying
  • Dispose of non-restorable/contaminated buildings

If you have questions or would like help restoring your home or business after a water loss, call SERVPRO of Casper 307-235-6558

Things you need to consider

12/18/2018 (Permalink)

Water Damage Things you need to consider Flooded basement

If you come home from a long day at work or a weekend away, and you find there are multiple inches of water in the basement, your first instinct is to shut off the water supply. Before you decide to wade through the water to shut it off, be mindful what the source may be, and the possibility of an electrical current running through it.

Things you need to consider before wading through the water:

  • Is the water contaminated?
  • Is there furniture or debris that could make you slip and fall?
  • Are there electrical shock hazards?
  • In the event of outside flooding, is there more than 6 inches of water? (If it is, the moving current can be fast enough to knock down a grown man.)

If you have any questions about your water damage, give SERVPRO of Casper a call. We can come out and do a FREE evaluation.  

Checking for water Leaks

12/10/2018 (Permalink)

Water Damage Checking for water Leaks Water leaks

When you have a water damage, the water can work its way into all kinds of materials. It can seep into flooring, baseboards, and drywall. SERVPRO of Casper has the tools and training to check all the materials to identify what is wet and what is not.

Timely mitigation helps ensure that damage is contained and reduces the chance of microbial growth. Contacting us right away not only saves you from having contractors in your house for an extended amount of time, but it also saves you money. Here is a list of important checks in your home or office that often go overlooked:

  • Check roof for deterioration
  • Check gutters and downspouts
  • Check basements and crawl spaces for moisture
  • Check appliances in kitchens, break rooms, and cafeterias
  • Check sinks and toilets in bathrooms
  • Check HVAC for leaks and blockages.

If you have any questions or concerns about some wet material, feel free to give us a call at 307-235-6558.

Tips for Frozen Pipes

11/5/2018 (Permalink)

Water Damage Tips for Frozen Pipes Frozen Pipe

With winter comes freezing temperatures and frozen pipes. There are multiple reasons why and how pipes freeze in the winter.

Why Pipe Freezing is a Problem

When water freezes, it expands and puts a lot of pressure on any pipes or containers. With pipes, the pressure from the freezing water can cause them to break.

Pipes that freeze most frequently are:

  • Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool lines, and water sprinkler lines.
  • Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.

How to Protect Pipes from Freezing

Before freezing temperatures, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer’s or installer’s directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.

How to Prevent Frozen Pipes

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe-even at a trickle-helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and the night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55F.

If you still have a pipe break despite these precautions, remember that SERVPRO of Casper is here for you, 24 hours a day, 365 days a year.

Different Stages of loss

9/28/2018 (Permalink)

Water Damage Different Stages of loss Water Damage Stages

Here are the reasons you should mitigate your water damage sooner than later.  

Water Damage Time Line

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpet
  • Photographs, books, and other paper goods start to swell and warp

Hours 1-24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

After 1 week

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risk to occupants

SERVPRO of Casper specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. We respond promptly, and dry your home quickly, minimizing the damage that your home sustains.

Reasons to Call SERVPRO of Casper for your water damage

4/13/2018 (Permalink)

Water Damage Reasons to Call SERVPRO of Casper for your water damage SERVPRO Ready 24/7 365 days a year

Why call SERVPRO of Casper for your water damage?


When it comes to restoring your home properly, having well-trained experts on the job is critical.Our team members receive the best training in the industry. We send our employees to IICRC (Institute of inspection Cleaning and Restoration Certification) classes to get them certified as water restoration technicians (WRT). We also go above that and send some of our select technicians to more advanced drying classes, such as Applied Structural Drying (ASD) and Commercial Drying Specialist (CDS). Because the IICRC is the certifying body that establishes and maintains the standard for water damage restoration, it is important that certified technicians are on-site to address your water damage. They can ensure that all standards are met, and that your home is dried safely and effectively.

We have the most up-to-date equipment available in the restoration industry. From moisture meters and thermal imaging to find all of the hidden moisture, to high-efficiency air movers and dehumidifiers to dry it out quickly. We have an arsenal of specialty drying equipment as well, so we can tackle difficult drying projects such as hardwood floors and tile. And in order to ensure the air quality in your home when microbes may be present, we have large-capacity HEPA air filtration devices to scrub the air.

When we arrive at your home, we thoroughly inspect the damage, and discuss our strategy for drying out your property. We explain the steps that we will perform to remove the water, as well as our plan for deploying equipment and starting the drying process. Once we are done with the emergency services portion of the job, we will visit the property daily to monitor the progress of the drying. We check the moisture content of the materials, and the temperature and humidity conditions to ensure optimal drying. As areas gradually become dry, we remove the equipment that is no longer needed, and take all drying equipment out when the process is complete.

By having the right people, tools, and training, the team at SERVPRO of Casper can properly assess the damage in your home, get the water out quickly, and thoroughly dry your property and belongings. Trust our experts to make your water damage “Like it never even happened.”

Water Categories

12/22/2017 (Permalink)

Water Damage Water Categories IICRC

When hiring a restoration company, you want to make sure that they can take care of your damage properly. It’s always a good idea to make sure the lead technician is IICRC-certified in the type of restoration you are having done (water damage, fire and smoke damage, etc.) It is especially important for water damagesWater damage mitigation that is improperly performed can cause health problems for your family in the future.

It is critical that the company working in your home or office is insured for this type of work, and they perform thorough background checks on their employees.  SERVPRO of Casper meets all of these qualifications. With over 30 years of serving the people of Casper, and Natrona and Converse counties, we have developed a strong reputation of honesty and precise, high-quality workmanship.

The industry standard for water damage restoration is ANSI/IICRC Standard S500. There are a lot of technical matters in this standard that must be carefully adhered to. IICRC-certified technicians have been trained on this standard, and can bring your home or office back to a dry, safe, healthy state.

One example of a technical detail in the ANSI/IICRC Standard S500 is determining the category of water in the property. This helps establish the level of contamination in the water, and guides the decisions on what materials can be dried, versus what must be removed and disposed of.

Category 1 – This is a liquid from a clean and sanitary source, like faucets, toilet tanks, drinking fountains and broken pipes. This water has minimal contamination, but must be addressed quickly. If it is not cleaned up in a timely manner, category 1 water can degrade into category 2.

Category 2 – This is often referred to as gray water, and is described as having a level of contaminants that may causes illness or discomfort if ingested. Some sources could be dishwasher, washing machine drainage, sink drains, and toilet overflow that is NOT from beyond the trap, with some urine but no feces. Again, rapid removal and drying is important. Category 2 water that is allowed to dwell for a period of time can degrade into category 3 water.

Category 3 – This category of water is considered to be grossly unsanitary. Often referred to as black water, some sources could include sewer back up, flooding from rivers or streams, toilet overflow from beyond the trap, and stagnant liquid that has started bacterial growth.

SERVPRO of Casper Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it so you don’t have any further problems.

Frozen Pipes Part 1

12/21/2017 (Permalink)

Water Damage Frozen Pipes Part 1 Freezing Temperatures in Casper Wyoming

Frozen Pipes 

Sometimes, customers don’t understand why their pipes break after there was frozen water in them. The reason is that water expands when its frozen, exerting a lot of pressure on the pipe that is holding it. With the water expanding in the pipe, it causes it to split and break.

The pipes that are more likely to freeze are:

  • Pipes that are exposed to severe cold, such as outdoor hose bibs, swimming pool supply line, and sprinkler lines.
  • Water supply pipes in unheated interior area like basement and crawl spaces, attics, garages, or kitchen cabinet.
  • Pipes that run against exterior walls that have little or no insulation.

How to Protect Pipes from Freezing

Here are some suggestions on how to protect your pipes from breaking, before the freezing temperatures arrive.

  • Drain water from swimming pool and sprinkler supply lines. Follow the manufacturer’s or installer’s directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check areas where water supply lines are located in unheated areas. Look in the garage, under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes, such as heat tape, pipe sleeve, and heat cable. Newspaper can provide some insulation and protection.
  • Consider relocating exposed pipes to provide increased protection from freezing.

Frozen Pipes Part 2

12/21/2017 (Permalink)

Water Damage Frozen Pipes Part 2 Frozen pipes in Casper Wyoming

How to prevent Frozen Pipes

  • Keep garage doors closed if there are water supply lines in the garage
  • Open cabinet doors to kitchen and bathroom, and if there is a sink in the laundry room, to allow warm air to circulate around the plumbing. Remember, by opening the cabinet doors, you are exposing all the harmful chemicals stored in these areas. Be sure to move them away from kids and pets.
  • When the weather is at freezing temperatures, let cold water drizzle from the faucet served by exposed pipes. Doing this helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature (70 degrees) during the day and night. Your heating bill may be higher, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55 degrees.

How to Thaw Frozen Pipes

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (keep away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame devices.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe, call a licensed plumber.
  • If you have a frozen pipe it’s a good idea to check the others. Weather that is cold enough to freeze a single pipe will often freeze multiple pipes in the structure.

Casper, Wyoming 24 Hour Emergency Water Damage Service

6/7/2016 (Permalink)

Water Damage Casper, Wyoming 24 Hour Emergency Water Damage Service SERVPRO of Casper provides 24 hour fire and water damage restoration service in Casper, Glenrock, and Douglas.

SERVPRO of Casper is available 24 hours a day for water emergencies, large or small. When you are dealing with a flooded basement, home, or office, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 307-235-6558

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Casper has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

·         Your name and contact information

·         Your insurance information (if applicable)

·         The street address of the water-damaged home or business

·         When did the flooding or water damage occur?

·         What caused the water damage (if known)?

·         Is there electricity available (on-site)?

About SERVPRO of Casper

SERVPRO of Casper specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.